Buy Online Pickup Anywhere for Shopify

Buy Online Pickup Anywhere

Enhance Checkout with Hold-at-Locations and Access Points

Rating

5.0

feedback

8

Reviews

chart

#4,591

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    88%
  • More than a year
    0%

Reviews Summary

The reviews for Via.Delivery are overwhelmingly positive, with customers praising the great team and excellent customer service provided by the app developers. Users appreciate the convenience of offering pickup options to their customers and note that the app has helped increase conversion rates. The app's ability to cater to specific delivery windows and ensure secure package delivery has been highlighted as a major benefit. Customers also commend the seamless setup and implementation process, as well as the ongoing support provided by the Via.Delivery team. Overall, the app is seen as a valuable addition to online stores, helping businesses save on shipping costs and enhance the delivery experience for customers.

Highlights

Excellent customer service and support
Convenience of pickup options
Increased conversion rates
Secure and specific delivery options
Seamless setup and ongoing support

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 11, 2024

Great team, excellent customer service! So nice to be able to offer the pickup option to our customers.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Via.Delivery has been a valuable addition to our store and a welcomed delivery option for our customers.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Great app. It has upped our conversion rates. The team is great and I would highly recommend via.delivery.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 14, 2023

Great dev team who care about getting the details right for your store and end customer experience. With so many of our customers seeking specific delivery windows, and the litigious nature of shipping alcohol requiring ASR, ViaDelivery allows the best solution for ensuring that packages are successfully delivered. The success is measured twofold: 1. The HAL staff signs for the packages, rendering the days of missed deliveries due to ASR a thing of the past. 2. Our customers can then collect their packages securely (ID required) at the location and time that's most convenient for them. We're early in the rollout/customer adoption phase, but are excited to see where this takes our delivery experiences.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

We had a wonderful experience with the via.Delivery team and their knowledge in helping us set up, implement, test, and deploy their pickup point solution on all our 6 brand sites: Perry Ellis Original Penguin Cubavera Callaway Apparel Rafaella Style Golf Apparel Shop They went above and beyond to ensure everything was running smoothly and after approximately 10 months using their solution, their support has been exceptional. They even continue to reach out to help us make cost improvements. Overall, we highly recommend their Shopify solution to help customers save money on shipping, while safeguarding their packages.

Using app

8 months

Total reviews

5

Average rating

5.0

All reviews

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