Buy Online Pickup Anywhere
Enhance Checkout with Hold-at-Locations and Access Points
Rating
5.0
feedback
8
chart
#4,404
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
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Less than a year
88%
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More than a year
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Reviews Summary
The reviews for Via.Delivery are overwhelmingly positive, with customers praising the great team and excellent customer service provided by the app developers. Users appreciate the convenience of offering pickup options to their customers and note that the app has helped increase conversion rates. The app's ability to cater to specific delivery windows and ensure secure package delivery has been highlighted as a significant benefit. Customers also commend the seamless setup and implementation process, as well as the ongoing support and cost-saving opportunities provided by the Via.Delivery team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 11, 2024
Great team, excellent customer service! So nice to be able to offer the pickup option to our customers.
Aug. 14, 2023
Via.Delivery has been a valuable addition to our store and a welcomed delivery option for our customers.
Aug. 13, 2023
Great app. It has upped our conversion rates. The team is great and I would highly recommend via.delivery.
June 14, 2023
Great dev team who care about getting the details right for your store and end customer experience. With so many of our customers seeking specific delivery windows, and the litigious nature of shipping alcohol requiring ASR, ViaDelivery allows the best solution for ensuring that packages are successfully delivered. The success is measured twofold: 1. The HAL staff signs for the packages, rendering the days of missed deliveries due to ASR a thing of the past. 2. Our customers can then collect their packages securely (ID required) at the location and time that's most convenient for them. We're early in the rollout/customer adoption phase, but are excited to see where this takes our delivery experiences.
May 17, 2023
We had a wonderful experience with the via.Delivery team and their knowledge in helping us set up, implement, test, and deploy their pickup point solution on all our 6 brand sites: Perry Ellis Original Penguin Cubavera Callaway Apparel Rafaella Style Golf Apparel Shop They went above and beyond to ensure everything was running smoothly and after approximately 10 months using their solution, their support has been exceptional. They even continue to reach out to help us make cost improvements. Overall, we highly recommend their Shopify solution to help customers save money on shipping, while safeguarding their packages.
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