All reviews

Rating Breakdown

  • 5
    100% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 18, 2025

We've been live for a month and the customer feedback has been overwhelmingly positive. Set up was relatively painless since the via.delivery team did most of it for us and walked us through everything else. They are extremely receptive to questions and concerns and have addressed everything we've brought up very quickly. I highly recommend.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Our customers love BOPA. Adding this functionality to our checkout is a huge improvement to the customer experience and greatly enhanced operational efficiency. Jeff and team made install an implementation a breeze.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

We love working with Via.Delivery! They integrate directly into our checkout as well as our 3PL to offer an unparalleled level of service and insurances that our packages have the proper HAL compliant labels. If we ever have issues, their support and success teams are all over it and I can sleep well knowing that they are always hard at work. Finally a vendor that we dont have to constantly check up on to make sure they are doing what they said they would. They folks go above and beyond and I would suggest anyone looking to offer Buy Online, Pickup Anywhere to chat with Via.Delivery!!

Store

Winc

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Our customers love local pick-up! Via's dev team is fast and ultra-supportive.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Great team, excellent customer service! So nice to be able to offer the pickup option to our customers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Via.Delivery has been a valuable addition to our store and a welcomed delivery option for our customers.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Great app. It has upped our conversion rates. The team is great and I would highly recommend via.delivery.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 14, 2023

Great dev team who care about getting the details right for your store and end customer experience. With so many of our customers seeking specific delivery windows, and the litigious nature of shipping alcohol requiring ASR, ViaDelivery allows the best solution for ensuring that packages are successfully delivered. The success is measured twofold: 1. The HAL staff signs for the packages, rendering the days of missed deliveries due to ASR a thing of the past. 2. Our customers can then collect their packages securely (ID required) at the location and time that's most convenient for them. We're early in the rollout/customer adoption phase, but are excited to see where this takes our delivery experiences.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

We had a wonderful experience with the via.Delivery team and their knowledge in helping us set up, implement, test, and deploy their pickup point solution on all our 6 brand sites: Perry Ellis Original Penguin Cubavera Callaway Apparel Rafaella Style Golf Apparel Shop They went above and beyond to ensure everything was running smoothly and after approximately 10 months using their solution, their support has been exceptional. They even continue to reach out to help us make cost improvements. Overall, we highly recommend their Shopify solution to help customers save money on shipping, while safeguarding their packages.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2023

We have been utilizing Via Delivery for our delivery needs for a couple of months, and I must say, they have exceeded all my expectations. Their commitment to providing a seamless and reliable service is truly commendable.

Store

Mr.D

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

I think this app is a game-changer. We're a fairly new customer but the team and Via have supported us better than any other app or service we've used. In addition, the app works without issue, seems well-received by our customers and, if all goes according to plan will help us be more cost-effective with our shipping options

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2023

VIA setup and implementation was a breeze. The team at VIA was very helpful at setting this up and the app works great giving our customers the ability to hold at various locations.

Store

myGemma

Using app

10 months

Total reviews

2

Average rating

5.0