ATAI ‑ AltText.ai AI Alt Text for Shopify

ATAI ‑ AltText.ai AI Alt Text

Boost SEO with AI-generated ALT text using your product data

Rating

4.5

feedback

127

Reviews

chart

#2,102

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    72%
  • Less than a year
    10%
  • More than a year
    2%

Reviews Summary

The Shopify App has received a mix of positive and negative reviews from users. Positive aspects include the app being simple, effective, and easy to use. Users appreciate the ability to pay as they go without a subscription and the accurate descriptions generated by the AI. However, some users have experienced bugs, inconsistencies, and issues with customer support. Additionally, there are concerns about the cost for large product catalogs and the app not fully updating all images. Overall, the app seems to be a valuable tool for generating alt text for images, but improvements in customer support and bug fixes are needed for a better user experience.

Highlights

Simple and effective app with easy usability and accurate AI-generated descriptions
Positive feedback on pay-as-you-go model and value for money
Concerns about bugs, inconsistencies, and issues with customer support
Cost implications for large product catalogs and incomplete image updates
Overall, a valuable tool for generating alt text with room for improvement in user experience

Rating Breakdown

  • 5
    76% (97 ratings)
  • 4
    11% (14 ratings)
  • 3
    3% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 95% (117)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2026

We are absolutely thrilled with AltText.ai. Our primary reason for choosing this app was accessibility, and it has exceeded our expectations. In less than an hour, we went from well over 16,000 images missing alt text across three stores to just a few hundred actively processing. That alone is incredible. More importantly, the quality of the alt text is excellent. The descriptions are clear, accurate, and genuinely useful for screen readers, not generic or spammy. After reviewing a large sample of images, we’re confident this is a real accessibility improvement, not just a box-checking exercise. AltText.ai has saved our company an enormous amount of time, manual effort, and cost. What would have taken months for my team to do by hand was done quickly and efficiently by this tool. If accessibility matters to you — whether for compliance, inclusivity, or both — this app is a no-brainer. VERY highly recommended!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

The alttext.ai app produced excellent text for my products. I'm not sure if it can help with SEO title and descriptions yet.

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 4, 2025

Good app, simple and effective. Does have a few bugs and inconsistencies. Also can get rather expensive if you have a large prod catalogue or image-heavy site that needs to be fully updated. Note - does not change meta titles.

Store

Max

Using app

7 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 2, 2025

Really simple to use, intuiative and the results do exactly what they say on the tin. I tried the free trial and then upgraded. Good value and efficient.

Using app

1 day

Total reviews

8

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

So its been a week and the support team still did nothing, I think this is the worst support I ever had from an app. Cant add ai text to blog and missing in content, said would fix it in 24 hours, 1 week later and multiple times of asking, still nothing. Will be Charging back payment through my Credit Card

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello Aevitas - we *did* reply to you 5 days ago, both with an explanation of what was happening with your store, as well as a solution. Perhaps you didn't see the reply? We again replied to your support request today, and included the reply from 5 days ago. Please let us know if you still did not see our reply. We'd love to help you out!

All reviews

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