ATAI ‑ AltText.ai AI Alt Text
AI Alt Text Generator - AltText.ai
Rating
4.5
feedback
120
chart
#2,136
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
8%
-
Less than a month
74%
-
Less than a year
11%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of use and time-saving capabilities of the app. They find it helpful in generating accurate and relevant alt text for images, which improves SEO and accessibility. The pay-as-you-go model without a subscription requirement is also praised by users. However, on the negative side, some users have faced issues with the app not working as expected, especially in bulk editing and updating all images. There are complaints about inaccurate descriptions generated by the AI and difficulties in editing or customizing the output. Customer support response time and effectiveness are also areas of concern for some users.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
Good app, simple and effective. Does have a few bugs and inconsistencies. Also can get rather expensive if you have a large prod catalogue or image-heavy site that needs to be fully updated. Note - does not change meta titles.
Dec. 2, 2025
Really simple to use, intuiative and the results do exactly what they say on the tin. I tried the free trial and then upgraded. Good value and efficient.
Nov. 10, 2025
So its been a week and the support team still did nothing, I think this is the worst support I ever had from an app. Cant add ai text to blog and missing in content, said would fix it in 24 hours, 1 week later and multiple times of asking, still nothing. Will be Charging back payment through my Credit Card
Hello Aevitas - we *did* reply to you 5 days ago, both with an explanation of what was happening with your store, as well as a solution. Perhaps you didn't see the reply? We again replied to your support request today, and included the reply from 5 days ago. Please let us know if you still did not see our reply. We'd love to help you out!
Oct. 29, 2025
Great piece of software. I love that you can just pay as you go, no subscription needed, and it did what it says to do. Used AI to write accurate descriptions of all my products and images.
Oct. 29, 2025
This app does not work, it is not working for me
Hi Tren -- we're here to help! Please email our support team at [email protected] and we'll make sure you get set up properly and have the app working. Usually things like this are due to simple incorrect setups that may have happened. Update, Nov 11, 2025— Hi Tren-Dora, I would love to get to the bottom of this. Please email us at [email protected] and we will happily refund any credits that may have been wasted and make sure that every single image in your shop is updated with alt text.
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