All reviews

Rating Breakdown

  • 5
    83% (58 ratings)
  • 4
    6% (4 ratings)
  • 3
    7% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2024

Great Little tool - literally 5 mins to do all my product image alt texts. Coming up with something unique for 200 different lumps of wood is a challenge ! Also reasonably priced and helpful support!

Using app

--

Total reviews

3

Average rating

3.7

3 / 5 Share

Nov. 15, 2024

I can see the time savings, but a few things are wonky with the app. First, there is no way to adjust the "temperature" of the AI to tune the accuracy of the descriptions. I've had some wildly inaccurate descriptions on images and it requires me to proofread each one, which doesn't help me with saving time. Also, once I find a bad description, there is no easy way to edit it. I have to open up the product by clicking the link, locate the image, click the image, and rewrite the description before saving it. I would much prefer a quick way to tag descriptions that need to be rewritten and have the app redo it. Also, the bulk option to only edit products with a specific vendor name does not work. I put a vendor in there and it modified a bunch of different vendors.

Using app

--

Total reviews

3

Average rating

3.0

Developer Reply

Hi! We'd love to help figure out why your results weren't satisfactory -- could you email our support team and we'll work with you to see if we can make it better? Also happy to look at the vendor name issue -- we haven't seen that before, but please let us know some details and we'll investigate! We'd love to get your review up to 5 stars so just contact us and we'll help out here.

5 / 5 Share

Nov. 14, 2024

So far so good.

Using app

1 day

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 11, 2024

As a Entrepreneur doing all the jobs, I had very little time to see if this platform would work. I would suggest extending the trial time. Hi! Yes, it is! What is the email address of your support team?

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Danna - the trial is not based on time at all. Your first 25 images are totally free. Are you sure this review is for our app? Please contact our support team and we'd be happy to help you out, including some additional trial credits if you want to use it some more! We'd love to get your review up to 5 stars, so let us know what we can do better to help.

1 / 5 Share

Nov. 4, 2024

it doesnt work once you used the bulk editor. It only works on some of the products.

Using app

22 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi - our bulk update *does* work on all your images. We'd be happy to help you out -- did you email our support team with any problems you are seeing? That is the best way to get help! Please reach out so we can work with you on diagnosing what is happening.

5 / 5 Share

Oct. 28, 2024

This app has been a lifesaver and by far the best addition to my team without burning my budget unnecessarily. It is smart and efficient and better than any freelancer or expert that I've ever hired. Thank you, thank you!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Awesome, we're so glad you saved time and money!

5 / 5 Share

Oct. 27, 2024

Great app really, better than the other ones that I tried

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Easy to use. Saved us a lot of time

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

This app takes care of hours of manual labor and creative fatigue by pumping out great alt texts for images in a matter of minutes!

Using app

20 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 24, 2024

This app is a massive time-saver for our web team. It accurately automates what used to be an absolute time-suck. If I could improve it, I would love to see the ability to customize the output parameters so that the alt text includes specific keywords or phrases.

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi! Did you see you can add your own SEO keywords when doing either a bulk update, or an update of a specific product? Just click the "Advanced..." dropdown link before you start the update. Feel free to email our support team if you want any help with this! We'd love to get 5-stars from you!

5 / 5 Share

Oct. 24, 2024

Right on

Using app

4 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for your review!

5 / 5 Share

Oct. 23, 2024

Great app! Thank you

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the support!!

5 / 5 Share

Oct. 22, 2024

Signed up for it yesterday, still learning it, but what Ive seen so far has been a game changer. Surprisingly accurate and then some on the alt text. So far, so good. We are impressed.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

So far, so good. I've reviewed some of the alt text the app has generated, and it seems to be accurate and descriptive. I plan on using it to create alt text for all of my thousands of images.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!!

5 / 5 Share

Oct. 18, 2024

Works really well and very reasonably priced!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Much appreciated!!

5 / 5 Share

Oct. 17, 2024

I really would recommend this app! so easy to use and saved me so much time!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Oct. 15, 2024

Very accurately describes the image, mentioning the brand name each time. Works exactly as advertised. Excited to see how it impacts our SEO!

Store

JOWUA

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review!!

5 / 5 Share

Oct. 5, 2024

Sorry, It was my mistake previous review! This works perfect, thank you so much

Using app

28 days

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your review! Glad we could help you get everything figured out!

1 / 5 Share

Oct. 17, 2024

You can tell by how they responded to my review with accusations that they are not a professional company. No apologies just accusations. Alts were super long or just really bad. Alts sound like a computer wrote it. Some items were not populated at all and the costumer service had no answer for all these mistakes. I tried to communicate with them so basically after this mess the costumer service said "maybe this app is not for your store". I sell products how this app not for my store? Basically most of my ALT's are a mess and they just gave up. Now the claim I was abusive? It’s a lie I have all the emails sent. I’ll gladly show them to anyone. This app should not be offered on shopify and is definitely not made for Shopify. I only received my refund because I had to report them to Shopify. Unless you want all your Alts to be a mess don’t use this app. I switched to a much better competition and I’m so happy although I had to pay to fix all these mistakes. It was a horrible experience. I hope I can warn anyone about this app. AI will write: "Model wearing ..." as Alt which is clearly not ok or ALT's are too long or you pay to overwrite but it does not overwrite. I just dont understand how you could give this app any positive rating. They promised a full refund never got the refund.

Using app

2 months

Total reviews

10

Average rating

3.0

Developer Reply

This customer has been flagged to Shopify for abuse. We verified the alt text was correct and accurate on their images, and attempted numerous times (over 20 emails) to work with them to both understand and improve their results. We even offered to do a live screenshare (typically only provided to Enterprise customers who pay over 10x what this customer had paid), but they declined. We offered to remove all generated alt text if they wanted, but they also declined :) A full refund was indeed provided, and proof was sent to the customer, along with an email from Shopify verifying this. Sadly, this customer was belligerent and threatening the entire time.

5 / 5 Share

Sept. 29, 2024

Super impressed with AltText-AI!" I have only been using AltText-AI for a short while now, and honestly, it’s turning out to be a game-changer for me. It takes all the guesswork out of writing alt text for images! The descriptions are on point and it saves me so much time. Plus, it's great knowing our site is more accessible to everyone. If you're looking for an easy way to improve your image SEO and make your website more inclusive, give it a try. Totally recommend it!

Using app

1 day

Total reviews

1

Average rating

5.0