Digital Downloads ‑ Alva
The reviews for Alva Digital Downloads are overwhelmingly positive, with users praising the excellent support provided by Tom, the ease of use of the app, and the great functionality it offers. Customers appreciate the quick responses to inquiries and the willingness of the support team to go above and beyond to help with any issues. The app is described as fantastic, with users highlighting its practicality, ease of understanding, and seamless integration with their online stores. Additionally, users commend the developer for adding requested functions promptly and for the app's affordability. Overall, Alva Digital Downloads is highly recommended for its reliability, user-friendly interface, and exceptional customer service.
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I've just started using Alva Digital Downloads so I'll add another review later. But I wanted to share my story. After unloading all my videos - 54 of them - I was unsure if a few of them didn't load. Tom took the time to go through every one of them and let me know which ones were good, which needed to be redone. There were quite a few redo's. But please know you've got a support that cares about you and your business. I haven't found that sincerity anywhere else.
Thank you, this really means a lot, and thank you for the 5 stars. It was a pleasure helping you get your store set up, and I'm so glad you're happy with how things are going. Don't hesitate to reach out as you keep building things out. I'm always one message away.
mi experiencia es muy buena , la atencion de tom es exelente !!! siempre respondiendo y solucionando cualquier inconveniente .
¡Gracias por compartir tu experiencia! Me alegra mucho poder responder rápidamente y solucionar cualquier problema que surja. Tu satisfacción es nuestra prioridad. ¡Apreciamos mucho tu confianza!
It's a fantastic app!
Thanks very much!
Tom was AMAZING to work with. He made a few adjustments to the back end of the app so that my Synced Etsy listings were automatically mapping the correct PNG file for each listing. He just saved me hours of work! If your on the fence- this app is worth every penny. Work Smarter. Not harder!
It has been a pleasure working closely with you to customize the backend for your shop's specific needs. I'm so happy we could streamline your Etsy sync workflow and save you all that time. Thank you for this fantastic review!
BEST
Big thanks for the 5 stars! Also thanks for your great suggestions for improvements which we managed to implement and release quickly.
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