Digital Downloads ‑ Alva
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Great app and very quick support. We were missing a functionality feature which we regarded as crucial. Alva team reacted quickly and now we're totally happy with how it works. Cool.
Big thanks for this great review. Your feedback and feature request has been exceptionally useful to us and the app. I am glad we were able to get these out for you so quickly!
Vert helpful and responsive customer service!
Thanks so much! Its been great to help you get your store setup with Alva Digital Downloads. I really appreciate the review!
I've just started using Alva Digital Downloads so I'll add another review later. But I wanted to share my story. After unloading all my videos - 54 of them - I was unsure if a few of them didn't load. Tom took the time to go through every one of them and let me know which ones were good, which needed to be redone. There were quite a few redo's. But please know you've got a support that cares about you and your business. I haven't found that sincerity anywhere else.
Thank you, this really means a lot, and thank you for the 5 stars. It was a pleasure helping you get your store set up, and I'm so glad you're happy with how things are going. Don't hesitate to reach out as you keep building things out. I'm always one message away.
mi experiencia es muy buena , la atencion de tom es exelente !!! siempre respondiendo y solucionando cualquier inconveniente .
¡Gracias por compartir tu experiencia! Me alegra mucho poder responder rápidamente y solucionar cualquier problema que surja. Tu satisfacción es nuestra prioridad. ¡Apreciamos mucho tu confianza!
It's a fantastic app!
Thanks very much!
Tom was AMAZING to work with. He made a few adjustments to the back end of the app so that my Synced Etsy listings were automatically mapping the correct PNG file for each listing. He just saved me hours of work! If your on the fence- this app is worth every penny. Work Smarter. Not harder!
It has been a pleasure working closely with you to customize the backend for your shop's specific needs. I'm so happy we could streamline your Etsy sync workflow and save you all that time. Thank you for this fantastic review!
BEST
Big thanks for the 5 stars! Also thanks for your great suggestions for improvements which we managed to implement and release quickly.
Vraiment pratique et facile d'utilisation
Merci beaucoup pour votre avis 5 étoiles ! Ravi que vous trouviez l'application pratique et facile à utiliser. Votre retour nous fait vraiment plaisir !
Thank you very much! Provide basic functionality for a very reasonable price. Very friendly, immediately added a requested function to their portfolio - and to our website!
Thanks for this fantastic feedback! We're so happy we could add the feature you requested right away. Your input is invaluable in shaping our app. We appreciate you taking the time to share your experience.
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