Amazon by Codisto
All reviews
Recently installed, pre-install chat answered some questions to help us decide which Amazon integration to go with. And then while installing they were super helpful and quick in answering our questions and guiding us through the App.
The chat support is very responsive and above all Jason was able to answer all my questions, taking the time to explain the steps I needed to take!
After trying CedCommerceand some other horrible apps.. I decided to switch to this App. I did have some problems initially with miscommunication from the Chat Reps. However... since that was rectified I haven't had any problems at all. My questions are answered quickly and in detail. I have easy to follow steps to load products via Codisto to Amazon. I honestly was about to give up on my store until I started with this app. It's easy to learn the steps and it's been a MAJOR blessing!!
Been working great so far. Customer service is always very helpful and easy to get a hold of through live chat.
Jae is amazing ! 2nd time helping me and really puts in the work to figure out the issue! Wasnt for him I would have canceled the app! Thanks a lot!
Thanks Jason for solving my issue with my browser in less than 2min correctly identifying the correct solution great help and great service
Codisto support team is among the most helpful support teams of any company I've ever came across. They were able to solve my issue and provide information that didnt pertain to codisto, going the extra mile for me! thank you codisto!
its way better than the main App less hectic Mostly pick the attributes automatically rather than adding for each
Great technology to open up new revenue opportunities. Takes a bit of adjusting to Amazon's field mapping if your store has many variants but the support staff at Codisto was there every step of the way. I don't recall having received such excellent support in recent memory as I have here. Keep up the great work, Codisto.
This has been a nightmare! Not for an individual seller, tell you its free, charge you $39.99 before any products loaded or properly (Amazon will deny you any assistance), send you conflicting instruction emails, you’ll need to do the work (support just helps clarify all your errors). The dream of being an Amazon individual seller through this channel just starting out has been totally overwhelming plus devastatingly exhausting! Still in resolve just more stress!
Thank you for your feedback. We understand it can be frustrating when starting something new. We must advise the charges you are referring to are from Amazon. Most marketplaces will charge an account fee or take a % of sales. Amazon by Codisto offers a 30-day trial and a choice of plans beyond that depending on the number of orders you have. We have an amazing support team, reflected in the many 5 star reviews who are available 24/7. We have reached out to offer further assistance and would like to help. Nikki
We began using this app (free version) about 6 months ago and love the syncing between Amazon and Shopify. It makes inventory tracking so much easier and less time consuming reconciling between the two platforms. Just requested assistance using the Chat feature because many of the products weren't linking properly and she helped me troubleshoot the issue. She was very helpful and patient. If you're thinking about trying out the app, go ahead. There's no downside, especially if you start with the free version. Thank you!
My Shopify print on demand shop needed a few tweaks to get it working with Codisto. I reached out at 7:40pm on a Monday night (Pacific time) and they solved the issue with a live chat support person. Looking forward to finalizing the integration but the attention to their customer needs is excellent.
Great support, responded always quickly, very helpful. Best app as well to do connect to Amazon, i checked others and no one do it so perfectly like this one. Happy to have it. Great app. The Adrian, Mariel, John, Tom and many others are always competent and ready to help, thanks a lot.
This is a great interface with Amazon - it makes the process of self-fulfilling much easier and removes a ton of legwork, and their support team is quite responsive.
I recently started using Codisto on my Shopify store, and I must say, it's been a game-changer for my Amazon listings! The customer support team deserves a big shoutout for their excellent assistance and deep knowledge of the platform. They have been consistently helpful and prompt in addressing any questions or concerns I had. What impressed me the most is the app's reliability when it comes to listing on Amazon. It's a complex process, but Codisto simplifies it and provides all the necessary information and guidance. I've tried several apps in the past, but Codisto stands out as the most reliable and user-friendly solution. If you're looking for a seamless integration between Shopify and Amazon, I highly recommend Codisto. It's a reliable app backed by a knowledgeable customer support team, and it has made managing my Amazon listings a breeze. 5 stars all the way!
I've been stuck with an Amazon pricing issue for 3 weeks. Amazon unable to help and they gave up. Turned to Codisto chat and Jason spotted what was wrong instantly. Problem resolved in 5 minutes. Superlative technical support.
Attention, I can only warn everyone about this app. We have installed this app and it has caused this app to delete products from our store. We checked the Shopify logs and random products were deleted. Attention. Utmost caution is advised here.
Thank you for your feedback, We do not have the ability to delete or modify Shopify products. We make product-related API calls to retrieve them for catalog sync. What you are suggesting is not possible. We have reached out to you to discuss your concerns. Nikki
Adrian help me to solve the ASIN problem, he is very patience,thanks him a lot. Amazon is usefully app store.
In-app chat support is amazing. Even when I had to switch browsers and computers, the same tech was there to finish my support. Problem was resolved in minutes.
The Team here is extremely knowledgeable and available 24/7 to resolve all of the errors and issues as our team learns the fine requirements of Amazon. Codisto is not just an option, it should be a MUST-have solution. Amazon by Codisto for the lifetime of our business needs. Thank you all for always going above and beyond.
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