Amazon by Codisto

March 15, 2023

Very burdensome app, with otons of technical errors. Support is responsive but not knowledgeable about the subject, and how to help. Sometimes image and descriptions dont upload with the product and sometimes variants are uploaded as seperate products. Use cedcommerce this is a nightmare. Mariel was decent, but this dude called Mark was trying to patronize me and like "listen before you ask questions" when i've been listening for like 10 minutes about him explaing a feature that i didnt need to use. Mark does not know what he is talking about at all, but acts like a know it all. Rain was also very nice.

Nov. 21, 2022

I gave the app a three given the challenges I experienced getting inventory with FBA to sync. I give the customer service a 5+ for their persistence in fixing the problem which they told me they have not seen before my case..... Great attitude and very patient folks! Thanks Arlie at Codisto.

July 27, 2022

If you are trying to upload a whole of T-Shirts, like my case. It will take months. It's really hard. Despite support helping us, it takes approximately 3 hours to make it happen. If you use a POD or another Integration system do it that way. Support is great, but for stores with a lot of products it's a lot of work.

Nov. 15, 2021

I used to have the Shopify Amazon app for two years which was free. I like the option of having Shopify track my seller fulfilled sales for ease in label printing, to be able to fulfill up to 20 orders at one time and to get my Shopify shipping discount. Now, the Amazon app sales channel was closed, so I was forced to upgrade to Amazon by Codisto. I started with their free package for 50 orders. The first month, I had to upgrade to the paid "starter" plan ($19.99/mo) because I am selling more than 50 orders on Amazon. Month 2, I am again forced to upgrade to the "growth plan" at $59/month, because I am seeing success on Amazon. So, to sell on Amazon, I get Amazon fees and now I'm hit with a Codisto monthly fee and possibly overages. Summary, I went from $0 fees to .19 cents per order. Then it quickly climbed .59-.11 cents range per order. That is an excessive fee per order and cuts into my advertising and profits. I really don't need to be paying $100-200 per month for the convenience of filling several orders at once and to save a few cents off my shipping! Nor do I need more fees, so I plan to cancel this app.

Oct. 27, 2021

This is working fine on individual product listings. However, adding a variant to our listings is confusing and can't seem to find a quick and easy solution. May need to explore an alternate option unless the developers can point us to a solution.

Oct. 6, 2021

We were able to easily convert from the Shopify Amazon app to Codisto in a very short amount of time. Our only problem with the app is the inability to issue credits through Shopify which would then transfer to Amazon through the Codisto app. In addition, we have sent at least two emails to your support team and have never received an answer. It has been about a month since the first email. Other than those two issues we have been pleased with the app.

Sept. 9, 2021

Useless. Amazon Channel by Codisto doesn't support FBA for Shopify web orders. (( Don't waste your time trying it.

Aug. 24, 2021

This one's not ready for prime time. I spent 6 hours trouble shooting through a some listings with their chat support. Then another 2 hours undoing the damage to my Amazon listings. I think I'll just revisit this in a few months and see if it improves with a flood of new users.