All reviews

Rating Breakdown

  • 5
    90% (683 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2023

John was super helpful. He even encouraged a Codisto update so that our listings go through. Thank you so much.

Store

STRAYZ

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2023

Joy was helpful and able to address our issue in remapping the ASIN to our new product catalogue. No waiting queue, and has a chat option for support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

Ediline was very patient and carefully walked me through what my store needed to sync my listings. I appreciated that because it ended up being something I did on my end that was an error. Having this integration has made my fulfillment so much easier!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Joy has been extremely helpful today with Amazon by Codisto. I strongly recommend if you are using Amazon By Codisto you ask to speak to Joy. She is fabulous and very patient.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review! Our support team have a reputation for being super patient and friendly! Joy will be thrilled with your comments, thank you! Please reach out anytime. Nikki

5 / 5 Share

April 15, 2023

These folks are my heros! It's taken me FOREVER to get on Amazon because nothing else works, and I mean nothing. But their app not only does the sync you need to sell on Amazon, but their support is the BEST I've had to get everything working!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Great news that you are selling on Amazon! Glad our support team was on hand to take you through the necessary steps to get there :) Please reach out anytime! Nikki

5 / 5 Share

April 14, 2023

Ediline was amazing! I installed the app, had a couple snags with some settings. Ediline was quick to answer my support ticket and replied thoroughly with information and answers to questions I hadn't even asked. I'm super thrilled with my experience and I feel like I can trust that going forward, this app will serve my needs exactly as expected. Thanks Ediline. I really appreciate your amazing service and assistance. xo

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Wow, Ediline will be thrilled with your comments! So glad you were able to resolve your issues quickly and with bonus information :) Our support team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

April 13, 2023

Dianne was a tremendous help in tracking down the problem I was having regarding GTIN listings going from Shopify to Amazon. I cannot recommend her (and the chat feature) highly enough! Chat was fast and very responsive, and she provided screenshots of every step I needed to take to solve my issue. Bravo!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

If you are not using this app you are literally hurting yourself. Chat staff is on point and actually go out of their way to help you through any issue you may have. They can also look up past issues which helps when you need to run off and take care of something else for a bit. I would leave 10 stars if I could.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are so glad our support team has been instrumental in resolving your queries :) They are patient, friendly, knowledgeable and always available! Please reach out anytime! Nikki

5 / 5 Share

April 11, 2023

I would say, Miss Joy V really helped me so much. If i could give you 100 stars i would ;D I appreciate your kindness and help. Very quick response and helpful

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

The 24/7 chat team is extremely helpful. I highly recommend reaching out to them when you run into trouble. They are quick to untangle you and get you back on your feet.

Store

Fox Hub

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

So far it's very good. Jae is kind and patient. Thank you for helping me in this process with the app.

Using app

28 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 10, 2023

We recently experienced some difficulties with syncing our products and wanted to express our gratitude for the exceptional customer service we received from Codisto. The team was incredibly helpful and provided us with the guidance we needed to get back on track. We were especially impressed with the knowledge and expertise of the person who assisted us, as they had a deep understanding of the inner workings of Seller Central and how the Codisto app integrates with it. Thanks to their support, we were able to resolve our issues quickly and efficiently. We highly recommend Codisto!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review and your recommendation! We are so happy you were able to sync your products to Amazon! Your recommendation is hugely important to us :) Please reach out anytime! Nikki

5 / 5 Share

April 6, 2023

Honestly I can attest to what Gems of Zodiac stated , we have received that exact same care as we are trying to list products from multiple stores using our Amazon GTIN exemption and we have been troubleshooting with them over a number of days maybe even weeks but with their guidance and calls to Amazon Seller I believe we are at the finish line of having our products listed. If we could, we would give them a 10 as well!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Great service and great app. Customer service is quick to respond and very helpful. Willing to spend all the time necessary to get what I needed done. App works great with Shopify and syncs inventory, imports orders, and sends customers tracking information once order is shipped. Great Product and Great company!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2023

Customer support is phenomenal. It probably would have taken me 10X longer to publish my listings without the help of Joy V. Thanks for the assistance!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We're so happy you have connected with our support team and had a very positive experience! Joy will be overjoyed.....:) Please reach out anytime! Nikki

5 / 5 Share

March 31, 2023

Very quick and assertive responses in their technical support. App still needs to improve but it is very useful as is.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2023

I used live chat with Ediline to try to get my products synced to Amazon. It took a while and lots of help, but we got the first item up!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Everything is perfect, since the customer support and the easy way you can publish your products on amazon.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2023

Russ Helped a lot was quick and easy and even gave me link to apply for a gtin! Was very patient and very nice 100% recommend

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

While the process may seem a little overwhelming at first, once I've figured out how to use the app it's been pretty straight forward. What's great is if you have any questions or concerns the support staff is always there and happy to help. It's thanks to them we've got our shop up and running on Amazon. Thanks Support and John for all your help!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Our support team are well versed in our app and how to set up your listings. So glad we got you up and running with John's help :) Please reach out anytime! Nikki