Amazon by Codisto
Sell on any global Amazon site, directly from Shopify
Rating
4.8
feedback
761
chart
#5,833
All reviews
Rating Breakdown
Dec. 1, 2021
Super powerful tool. We wouldn't be doing FBM Amazon orders without it. Very responsive and helpful customer support, too.
Thanks for your feedback ๐ Great to hear your FBM orders are working successfully and our support team has been able to help with this process. Please reach out anytime! Nikki
Dec. 1, 2021
It works waaay better than the original Shopify app for Amazon. I don't like having to pay for it, but that's the price of doing business. The app is great for updating your Amazon listings quickly or making new listings. Customer support is fantastic.
Thanks for your review, we really appreciate it! Happy to hear this works well and is an improvement for you ๐ Please reach out anytime we are available 24/7. Nikki
Nov. 29, 2021
I use it for me Amazon US account. Frustrated that it will not work for my Canada and Mexico accounts, as they are the same exact items, unless I pay more, but it works for the most part.
Thanks for your review! Glad this is working well for your US account. Please reach out to our support team anytime. We do offer some great plans on our Codisto app please visit our website www.codisto.com/pricing Nikki
Nov. 25, 2021
Great product, great support team,, I would highly recommend them. I like how they have one the feild mapping and syncing
Thanks for your review! We really appreciate your 'great' words ๐ Happy you like the field mapping and syncing. Please reach out anytime we are available 24/7. Nikki
Nov. 28, 2021
The app is simple to configure and the CX is amazing. Support was extremely responsive and available to resolve a few items or answer questions. Arlie was awesome! Highly recommend.
Thanks for your review, we really appreciate it! Glad you found it easy to use and our support team were able to resolve issues quickly and more than once ๐ Please do reach out anytime, they are available 24/7. Nikki
Nov. 23, 2021
This app is very user friendly and the customer support has made it the best!! Joy B was SO helpful in directing me to go exactly where I needed to in order to upload my product. I was so grateful for her quick expertise to point me to the problem to get it fixed and product quickly uploaded on Amazon. This is a must use service!
Thanks for your review! Joy will be thrilled with your comments ๐ We love "user friendly" and a "must use service" ๐ Please reach out anytime! Nikki
Nov. 22, 2021
this app is wonderful i dont usually leave reviews for app but this app is a game server i am able to list my products along with their description easily on amazon hope to do business with them for long time.
Thank you for taking the time to review our app! We're glad you were able to list your products and we hope you are with us for a long time too ๐ Please reach out anytime. Nikki
Nov. 21, 2021
I had the best help ever! Thank you Joy B for you support and helping me with all my question and concerns.
Thanks so much for your review ๐ We are so glad Joy was able to support you and help with your queries, please do not hesitate to reach out anytime, we are available 24/7! Nikki
Nov. 19, 2021
The customer service is absolutely phenomenal. Very easy to navigate through the app and live chat help is by far the best I've ever experienced!!
Thank you for your review, Our support team will "love" your comments ๐ It's great to hear you found our app easy to navigate and use of our chat portal! Please reach out if you have any further queries, we are available 24/7. Nikki
Nov. 18, 2021
I use this app to help me learn to navigate my Amazon by Codisto app, in shopify as well as learn everything i can about using the seller central site. I have enjoyed the instructional process with using google hangouts so i can share my screen and they can see and show me where to navigate, in addition i enjoy the experience of them showing me their screen and show my how to use additional tools to help update pics and etc. I do however would like to be able to get more of an immediate response from customer assistance,, when ever i have a much needed answer to a task.
Thanks for your review, We're glad our google hangouts have been able to help you with the experience to get you up and running. Our support team are available 24/7 please do reach out anytime. I have reached out to you separately on your response timings comment. Nikki
Nov. 18, 2021
Codisto has THE BEST Amazon / Shopify integration plugin. It is by far the most stable, best priced, and most powerful Amazon plugin for Shopify. Codisto customer support is quick, fast, and very knowledgeable. 10/10 would recommend.
Thanks for your fabulous comments! Wow what a great review! - we are very happy you find our product to be the "best" integration and most powerful plugin for Amazon. Our Customer Support are available 24/7 please do not hesitate to reach out! Nikki
Nov. 17, 2021
It's a tough system to start, but thankfully support is patient and walks you through it. Tough world to navigate but Amazon has the traffic
Thanks for your review, we really appreciate it! Glad we could support you through what can sometimes be a complex process. Please reach out anytime, our support team are available 24/7. Nikki
Nov. 17, 2021
Super knowledgeable and responsive support team! When we do have questions, they very fast to respond with helpful answers.
Thanks for your review! Glad to hear we responded in an efficient timeframe and with good knowledge to help resolve your queries. Please reach out anytime ๐ Nikki
Nov. 15, 2021
CHLOE! OMG! I have been in business almost 30 years....when I come across Customer Service that is average, above average or OUTSTANDING I will take the time to let others know... CHLOE was INCREDIBLE! I have a problem retaining information...especially technical info. These days it seems every platform offers links to info....so frustrating....I am at a loss for words to describe how patient, kind, knowledgeable and understanding Chloe was on our tech chat. She was to the point, professional and she took the time to look into a few issues that I don't think were associated with my specific needs but they interconnected....she took a few moments to investigate and gave me sound direction to resolve these lingering issues. To the folks at Codisto, when I come across STELLAR employees I try to point it out, there's enough negative in this world. Chloe is a keeper...no brainer. Thank you CHLOE!
Wow! Chloe will LOVE this review ๐ Thanks so much for your feedback - we are really proud that one of our team has made you feel this way and for taking the time to let us know ๐ Nikki
Nov. 15, 2021
Soooo much better than the Amazon app by Shopify. Easy to set up. More control over the products and syncing. Awesome support (I'm talking about you Lyn!). We are in the process of installing Codisto on another of our websites. Highly recommend.
Thanks for your amazing review! We love that you are moving us over to your additional websites! So glad we have given you more control over your syncing of products and Lyn will be thrilled with your comments ๐ Nikki
Nov. 15, 2021
Codisto's customer service is incredible. Using the chat box is extremely quick and easy. They really want to get your problem solved and will take as long as they need to to help complete whatever it is you're trying to get done. The app itself has an easy-to-use interface and the developers are continuously working to improve the program even further.
Thanks for your review! We're glad you find our user interface easy and your customer support comments will thrill our team! Thanks! ๐ Nikki
Nov. 12, 2021
The customer service with the chat box has been stellar. This app has taken a lot of the confusion out of listing on Amazon. Highly recommend.
Thanks so much for your review! We really appreciate your comments on our customer support team ๐ We know how easy it is to get confused when listing on Amazon, we're glad you found our app less confusing! Nikki
Nov. 11, 2021
Availability of the support team on the chat is amazing. Genner went above and beyond to understand my issue, resolve it and train me on best practices... All of that on a holiday! Thank you Genner for making a difference!
Thanks for your review! Genner will love these comments, thanks ๐ We're happy we were able to resolve your issues and provide some education on the process along the way ๐ Don't hesitate to reach out anytime! Nikki
Nov. 10, 2021
I was concerned when Shopify's old APP was deprecated, but Codisto stepped in and their APP is far more comprehensive than the old Shopify APP. I primarily use it for price harmonization as our descriptions are slightly different between Amazon and our site. The customer service from the beginning has been stellar as well as being a massive upgrade with a multitude of optimization features available. I am very satisfied with Codisto, and they are there at a moment's notice if you need them. Ralph Turchiano AlchePharma CEO
Thank You Ralph for your amazing review! It's great that you find our app more comprehensive ๐ We are always looking towards the next feature! We have to agree we do have a stellar customer support team and glad they were able to help. Please reach out anytime. Nikki
Nov. 9, 2021
This app allowed us to have a seamless integration of our amazon listing. We use FBM which works just as expected. Great customer support which is always friendly and helpful.
Thanks for your review! We love "seamless integration" and happy that the app has worked as expected. Please reach out anytime to our customer support team ๐ Nikki