All reviews

Rating Breakdown

  • 5
    90% (683 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    6% (43 ratings)
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5 / 5 Share

March 30, 2023

Jason has been so helpful in resolving my issues after getting a GTIN Exemption from Amazon!! Wonderful customer service.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Great customer service from Jason, made the process of what needed to be done very simple, Thank you

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Thanks for the great & prompt support! Thanks to Jason for helping us out with listing the products on Amazon.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Today I dealt with Adrian in the Codisto team. I can't speak highly enough of the level of customer service he provided me. He was patient enough to wait with me to test an order, and guide me through to a solution. Every customer service team in Tech needs their own Adrian! Keep up the great work!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Adrian will be thrilled! And so glad he could resolve your issue. Our support team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

March 30, 2023

Best customer services! I didn't have to wait at all, Mariel R jumped in to help me with my new store setup. Mariel R walked me through the app showing me what to do in detail. I learned a lot. Thank you Codisto and Mariel R

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Works like it suppose to with no dramas either! We should have use this app from the start over 15 months ago. Don't waste you time with other apps! The best thing is they have a live chat and help you straight away! not a stupid email ticketing system that you have to wait for a response when you're desperate. Special thanks to Russ for helping us out...... Amazing effort.

Store

MAN TAN

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Glad you were able to connect with our support team and especially, Russ, who will be thrilled with your comments! Great to have you on board :) Nikki

5 / 5 Share

March 29, 2023

Good app, I enjoy it. Overall, the customer service I’ve receive has been patient, supportive, and informative.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Great product! Can't recommend more. The customer support is fantastic and Codisto does exactly what I was hoping it would :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Awesome customer service! 24/7 at that. Very helpful. I would definitely recommend this app. Thanks to Joy V!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Great Customer Service. They helped me with my problems so far, very fast. Hopefully I can get all of my listings up soon.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

I am very happy and satisfied with the customer service, great communication skills and i was able to sort out my listing. I will highly recommend using ths app. Thank you very much.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2023

Joy B was very helpful.. Since Im new to Shopify I know I'm going to be contacting support again. wish I can get the same representative all the time. Thanks so much!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! JoyB will be thrilled with your comments - thank you from Joy! You can always ask for Joy when you next need to reach out :) Nikki

5 / 5 Share

March 20, 2023

The customer service is fast, helpful, and convenient. They ensure your questions are answered and follow up with any updates when needed.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Glad to hear your interaction with our support team has been a positive one! Please reach out anytime! Nikki

5 / 5 Share

March 19, 2023

Love this app its amazing has completely changed things for me. I now have more time to do the things I love. It runs my store seamlessly in the background with Amazon. Super highly recommend!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks for your recommendation! It's so wonderful to hear you now have time to do the things you love! How cool is that :) We are super excited to have you on board, please reach out anytime! Nikki

5 / 5 Share

March 17, 2023

As you probably know, there are basically two choices right now - this app and CEDCommerce. I've tried both and this one is better by far. It is true that it is very difficult to get everything running - BUT - every snag I hit was an issue on Amazon's side, not Codisto's side. There are like 100 hoops to jump through before you can get listed on Amazon - but once you've done that - this app makes it extremely easy to integrate Shopify and Amazon. I talked to customer service multiple times (each time thinking that it was a Codisto problem but they were extremely patient with me and helped me through). Only one of these agents was less than helpful - the others were all amazing.

Using app

11 days

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for your review! We're so glad our support team has been able to work with you and walk you through resolving issues. Amazon can be a little challenging at times and yes there are plenty of hoops! But our team are very knowledgeable in these "hoops" and knows and understand the workarounds :) Please reach out anytime! Nikki

5 / 5 Share

March 17, 2023

Very happy with customer service. The support is super responsive—they reply to the live chat quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2023

Very comfortable and speedy handing. Thank you very much for your support. Joy thanks for your fast response.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! Great to hear we could help resolve your issues quickly and efficiently! Please reach out anytime! Nikki

5 / 5 Share

March 14, 2023

It took me a long time to try and list my product . Joy V Set everything up for me in less than 5 minutes. Im very Happy with his service.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Wow, speedy Joy :) So glad we could resolve your issues super quickly! Please reach out anytime. Nikki

5 / 5 Share

March 19, 2023

Noel is awesome! I was lucky to have assistance from a person who is very patient, friendly, and professional..

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Such kinds words for Joy, she will be thrilled :) Glad to have you on board, please reach out anytime! Nikki

5 / 5 Share

March 9, 2023

Amazing support from this team! especially Russ and Lovely!! Thank you so much for your help. I had so many problems and they helped me really well.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Russ and Lovely will be thrilled with your comments and glad they could assist you with your enquiry. The team is available 24/7 please reach out anytime! Nikki