Spreadr Amazon Importer
The reviews are overwhelmingly positive, with many users praising how easy the app is to use for importing Amazon products into Shopify, saving time, and helping stores look professional. A major strength repeatedly mentioned is customer support: reviewers describe the team as fast, friendly, responsive, and willing to help with setup, code integration, and custom fixes. Several merchants also say the app has been valuable across multiple stores and that it offers strong functionality at a good price. The negative feedback centers on recent changes, reliability, and some pricing or plan frustrations. A few users report that the app became harder to use after updates, with complaints about changed workflows, crashes, server errors, token issues, and temporary import pauses due to "unusual activity" detection. Others mention limitations such as lack of deep linking for mobile traffic, fewer sorting options, or needing to pay upfront for higher plans or syncing features. Overall, the app is seen as very useful and supported by a strong team, but some merchants are frustrated by technical issues and policy changes that affect workflow and conversion.
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So far it is working very good. Especially the bulk import section and Amazon product view.
I have used this app for many years across many stores. I absolutely loved it until the recent changes. First the flow of the app changed and not for the better, but you guys changed it back which was a HUGE help. Now I am getting a ridiculous error. I try to import about 50-100 products a week, and usually all in one sitting. Now I get the error "Unusual Activity Detected We've detected unusually high activity from your account. To protect our service, product imports have been temporarily paused. Please try again in 1 hour." and I have to make time other times of the week that I don't have to do this. Really aggravating.
Thank you for your feedback and for being a loyal Spreadr user across multiple stores over the years and for sharing your feedback. We understand how frustrating it can be when changes affect your usual workflow, and we’re sorry for the inconvenience caused by the import issue. We’ve resolved the issue affecting your account, and our monitoring indicates that you’ve since been able to import products without interruption. Our team has also reached out to you by email several times but hasn’t yet received a response. If you haven’t received our emails or have any further questions, please reply to our email or contact us directly at [email protected]. We’ll be happy to assist you. We value your continued trust in Spreadr and appreciate the opportunity to address your concerns. We hope you have a smoother experience moving forward!
very helpful!
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
I've been with these guys for years on multiple stores. Support has always been 100% on your side, and willing to do any fix or customization very quickly. I use this app on 4 stores that alone should tell you how valuable it is for me!
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. I have checked our ticketing system and we did send a response multiple times. However, our emails might have not reached your primary inbox, must be in a spam folder. Also, we usually reply within a few hours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
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