Shiren Coffee review for Amote: Cart Upsell Cart Drawer
Oct. 20, 2023
Its a great app. Very functional. Lag free. If you looking for simple upselling, this is the app to get. 5 stars. *Update* The tiered progress bar has been locked to the 19usd/month plan without informing in advance? It is okay to replace features, but not informing will affect business in a huge way. 3 stars for now asking us to pay for a core feature that has been free from the beginning. I know Amote adds in features in the free plan that make it up, but these are not why we use this app to begin with. Disappointed to find out the tiered progress bar has been missing on our store for days without me realising it.
Dear Shiren Coffee store admin, We sincerely apologize for the inconvenience and frustration caused you. We would like to kindly clarify that our team did send notifications regarding the pricing plan update and feature changes in advance through both in-app announcements and email communications. However, we are truly sorry that this information may not have been clearly visible or noticeable on your end, which led to this misunderstanding. Please understand that the update was part of our effort to continue improving the app, maintaining feature quality, and expanding the overall experience for merchants. We genuinely appreciate your support and honest feedback. We would truly appreciate the opportunity to continue supporting your store better moving forward. Best regards, Amote Team
Increase sales with slide cart upsells and free gift reward