All reviews

Rating Breakdown

  • 5
    67% (14 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    10% (2 ratings)
  • 1
    19% (4 ratings)
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2 / 5 Share

Oct. 9, 2023

Unfortunately this app does not work correctly and i've reach out to customer support a few times without a resolution. I installed on my wholesale website to sync with my retail. If something sold on my retail, it wouldn't update on the wholesale and vice versa. Then, I would sync from my wholesale over to the retail and it would create duplicate products in my retail. It hasn't worked from the start and support has not given me a resolution, so I've had to move on and find a new app.

Using app

--

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 3, 2023

The app has some cool features -- being able to sync by collection and also product mapping with handles. However, lots of these features can only be implemented by contacting the developers. I've been waiting on a response for over a week and have sent multiple follow up emails. While apps like Syncio may not have the same cutting edge features, support is great and they respond same-day. This is absolutely imperative for large scale operations such as ours. Leap has unfortunately lost our business due to this.

Using app

7 months

Total reviews

5

Average rating

4.4