Analyzely ‑ Google Analytics 4
Analyzely - Connect GA4 with your store & Track Conversion...
Rating
4.8
feedback
212
chart
#303
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Jan. 25, 2025
BE AWARE - I have downloaded the app and connected my GA4 account. However, after the setup, I wasn't directed to the dashboard. I spent nearly 30 minutes refreshing the page and even tried restarting the browser, but nothing worked. I chose to install the app based on the positive reviews, but it appears those reviews may be misleading or fake since the application is not functioning properly. I hope the team addresses this issue seriously. For now, I cannot recommend this app as it is completely non-functional. I regret wasting my time reading the reviews and setting up the app, so I have decided to uninstall it.
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you’ve experienced. After conducting a thorough review of our app, we’ve confirmed that everything is functioning as expected. However, we are more than happy to assist you in resolving any specific issues you’re encountering. Please don’t hesitate to reach out to us at care@gropulse.com, and our team will promptly address your concern.
Jan. 22, 2024
Appalling support. Over a period of a week sent numerous questions to support and not one replied to. For what its worth my questions were regarding the reports. They all focused on "top 10" of "top" performing pages etc. There seems to be no way of getting any deeper level of reports? There doesnt appear to be any kind of filtering options and basically incredibly limited. I could be wrong - but dont think so -and maybe this is why they couldnt be bothered to reply? Who knows but I am not waiting to find out as I dont want to pay a years subscription to such a limited app with such appauling back up.
We're genuinely sorry to hear about your experience, and we appreciate you bringing this to our attention. We have responded to your inquiries sent to richard@rguitars.co.uk, but it appears that our responses may not have reached you. We understand the frustration that can arise from communication challenges, and we sincerely apologize for any inconvenience caused. We're committed to resolving this matter promptly. We've sent another email to richard.rguitars@gmail.com. Kindly check your inbox, and feel free to reach out to us there.