Analyzely ‑ Google Analytics 4
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4.8
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195
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#427
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Jan. 22, 2024
Appalling support. Over a period of a week sent numerous questions to support and not one replied to. For what its worth my questions were regarding the reports. They all focused on "top 10" of "top" performing pages etc. There seems to be no way of getting any deeper level of reports? There doesnt appear to be any kind of filtering options and basically incredibly limited. I could be wrong - but dont think so -and maybe this is why they couldnt be bothered to reply? Who knows but I am not waiting to find out as I dont want to pay a years subscription to such a limited app with such appauling back up.
We're genuinely sorry to hear about your experience, and we appreciate you bringing this to our attention. We have responded to your inquiries sent to [email protected], but it appears that our responses may not have reached you. We understand the frustration that can arise from communication challenges, and we sincerely apologize for any inconvenience caused. We're committed to resolving this matter promptly. We've sent another email to [email protected]. Kindly check your inbox, and feel free to reach out to us there.