Tameson.com review for Analyzify (GA4 & Ads Tracking)
June 6, 2024
Avoid Analyzify at all costs for production stores - unresponsive and do not follow up on agreements. We started our cooperation on November last year, agreed to have the first version within a few weeks, certainly before Christmas. We paid licensing fees for six stores, despite all stores being on the identical codebase and running on one GTM setup with a mapping table. While they have some capable people, good luck getting any time with them. Customer support is non existent – unreachable and impossible to plan a call with. Basic requests go unanswered for weeks. We've tried to agree timelines for completion many times without any success. By April, after five long months, we got a first beta version running on production. Each delay was met with excuses, and we stayed friendly and cooperative for too long. The final straw: a critical production bug that fails to track our order name reference. Despite countless tickets and emails, we've received zero responses for over a month. This is unacceptable for an acute production issue. Analyzify is a disaster - be warned
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