All reviews

Rating Breakdown

  • 5
    96% (243 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 98% (248)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 26, 2024

No Customer Support! App Does Not Work! I've been using this app for years and it's been great, but there must have been a software update somewhere, because the app now no longer works, and the customer support is non existing. It shouldn't take a 1 star review to get someone's attention, will update if they reply.

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 14, 2024

9/14: This app doesn't work. Would not recommend.

Using app

Almost 4 years

Total reviews

18

Average rating

4.1

1 / 5 Share

Oct. 20, 2025

Sharing my experience - 2023 - 2025 4th Aug 2023: What just happened? Out of nowhere, black bars appeared on my site. The settings were changed without any notice, and suddenly my website was misaligned. I had to manually disable it. Extremely disappointing! 16th Aug 2023: Updating my review after 12 days of trying to resolve the issue. Despite multiple attempts to get help, there’s still no solution. I paid $499 for a lifetime plan, but at this point, I feel like I’ve thrown my money away. Honestly, it’s a waste of both time and money. I found that Scale Up Announcement Bar is a much better alternative. 20th Oct 2025: Two years later, and I’m still dealing with the same issues. Do not buy this app. I deeply regret paying for the lifetime plan. The app consistently malfunctions—despite me disabling the bars, they still appear on my site for up to an hour. What’s worse, their support is non-existent; sometimes it takes over an hour to get a response. I will continue to share my poor experience here because it’s frustrating to see no improvements. If you’re serious about your business, do yourself a favor and stay far away from this app. We're finally cutting ties, and honestly, the money spent was just a waste.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review and for choosing our announcement bar app. We're glad it met your needs and that our support team was helpful. Please feel free to reach out if you have any questions or concerns.

1 / 5 Share

Sept. 16, 2022

Pointed out an odd (not production breaking) language choice and support was quick to update and make changes Update: After some use, wanted to add a note: Their servers are slow to respond to the api calls the annoucnement bar makes. It shouldn't impact things for the customer, but the network requests waterfall in the dev console will be very long. One last update: There was an update that was rolled out, which added inline style of body {font-family:sans-serif}. This overrode and took precedent of the main css causing all body text to not look correct/use the correct font. No app should do this. We uninstalled this app from our store.

Store

Rasa

Using app

3 months

Total reviews

8

Average rating

4.5

1 / 5 Share

April 23, 2022

App no longer works. No response to support requests. Move along. Nothing to see here. Previously worked fine, but not anymore.

Using app

5 months

Total reviews

3

Average rating

1.0