Ai Chatbot : Answer Ai
AI Chat & Live Chat Shopify App for Sales &...
Rating
4.9
feedback
14
chart
#4,146
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
7%
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Less than a month
14%
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Less than a year
71%
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More than a year
0%
Reviews Summary
Answer AI has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its ability to significantly reduce the volume of inquiries reaching customer service agents, allowing the team to focus on more complex issues and deliver exceptional service. The accuracy of responses, consistent tone of voice, and 24/7 support have all contributed to an improved customer experience and increased team efficiency. Additionally, users appreciate the customization options, knowledge base building, and the proactive support provided by the Answer AI team. The app has been described as a game-changer for customer service, with many users highly recommending it for its effectiveness and intelligence.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 5, 2024
Answer AI has been an absolute game-changer for our customer service team! It has become such a powerful tool, significantly reducing the volume of inquiries that reach our agents. This has allowed our team to focus on what truly matters, delivering exceptional service for more complex issues. The responses are impressively accurate and always maintain the correct tone of voice, ensuring our customers receive consistent and high-quality support. What's even more fantastic is that our customers now have access to 24/7 support, giving them the help they need whenever they need it. This has not only improved the overall customer experience but has also boosted team efficiency. We couldn’t be happier with the results and look forward to continuing to use Answer AI!
Nov. 10, 2024
Super, simple a metre en place. Très compréhensible. Si l'AI pourrais parler toutes les langues serrais super Merci pour votre application
July 17, 2024
A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI. Amazing support and a great company to work with.
July 3, 2024
What can i say apart from this is an exceptional app and second to none when it comes to AI chat support for your business. Not only is the core functionality excellent and does exactly what it says it does, the support team behind this are also extremely helpful and supportive and will work with you to make sure the app delivers and is suited to your business requirements and help you along the way. Definitely highly recommend!
July 1, 2024
Ben and Tom have been fantastic to work with. They are always on hand for any questions and are always looking at ways to develop the app with our individual requirements in mind. Answer Ai Ltd are not a company that builds a product and leave it at that, they are continually developing and improving and its refreshing to work with such a proactive team.
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