All reviews

Rating Breakdown

  • 5
    79% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    13% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2020

I have been using AOP+ for over 5 years on numerous projects, I am extremely satisfied with the products, service and support I have received. There are not many companies where the owner is as responsive as Uygar. Thanks to you and the whole AOP+ family.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our AOP APP. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Sept. 28, 2020

Very easy-to-navigate interface, and a wide variety of products available to offer your customers. And super-fast shipping! My best experience so far of the many POD suppliers that are out there.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow, that is great to hear. Thank you for sharing your experience here, and it is an honor doing business with you. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

1 / 5 Share

Sept. 25, 2020

I just discovered that this app does not automatically transfer a payment made by my shopify store paypal button. The funds sat in my business paypal account, ergo, my order did not go through. Luckily, it was my own order, which I always place before I go live. I cannot use an app that will not accept automatic transfers between payment methods and their business. Too bad, because I think I'd like their facemasks. I'd give them 0 stars but...

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our APP now, our users have the option to pay the invoice by auto-debit to the card they save on our APP or manually, but automatic transfer from your store payment to ours is not possible, which mostly same goes to other POD APP. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

Sept. 21, 2020

Mite be the best easy to use app out. Thank You so much for the simple way of using your app. AOP rocks!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review. We work hard to provide best service we can. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

Sept. 19, 2020

good shit for realzies. wow you really have to write a lot to get this. but i hope it doesnt suck then i will be coming back

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

1 / 5 Share

Sept. 15, 2020

It stinks to write this review, since I was at one point very happy with their services. AOP+'s Chat staff very much tries their best. That being said, the app is irrevocably broken and will not sync your orders from Etsy. Loads of emails and requests will just have a (very sweet and helpful) IT worker to just manually import them each time. You have to ask for this specifically. Also, since the imports don't always happen 1-1 with Etsy, neither does billing---and good luck trying to make a partial payment just to get some production done on time without delays. ***You have to pay for your entire production budget separately on their site, for all items, all at once, as opposed to piece-by-piece. Meaning they can hold your entire week's worth of orders hostage until you pay them in full for everything. This was the final nail in the coffin for me. I will likely be moving on to another POD competitor to get my printing done.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey, We are very sorry about this inconvenience, we have already made updates in our AOP APP now, this feedbacks helped us a lot and we appreciate so much of your time.

5 / 5 Share

Sept. 9, 2020

Great app! quick turnaround time. I used them when others were going through COVID related delays, and they were still pretty fast compated to them

Store

Tatik

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We are glad that you are satisfied with our shipping time frame, We appreciate your feedback about our process. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

1 / 5 Share

Aug. 27, 2020

Takes way too long, haven´t even received my sample order after a month, cannot know if customers have received their orders, no tracking what so ever, prices change without notice 700% (you end up paying). Cannot recommend. The 5-star ratings made by themselves with the same txt...

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Our processing time now has been improved. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

1 / 5 Share

Aug. 12, 2020

The following is a message I sent directly to AOP- it honestly says everything. I've placed a few personal orders. I want to see what my customers will receive and how quickly they receive it. After this last experience I'm removing all of the products and will no longer be using AOP. The apron I received which was an AOP product was poorly done. All along the hems are white lines on a black apron. The apron is also too thin to be useful, the fabric used is no real protection when cooking with sauces and oils. The masks I've previously purchased have been constructed in a way they are painful to wear for anything but a short amount of time due to the thin elastic ears. The color has also come out of one of my masks (pale pink is now white). On top of the flaws in your product I've waited for no less than 1 month for products each time. I've had to give customers product for free costing me money due to your huge shipping times to the US. This wouldn't be so bad if you were honest about it, but claims of 2 weeks are given instead. I'm so disappointed and have wasted so much time and money. I had so much hope with working with your company- it's too bad the reality doesn't mesh up with looks.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and rest assured we have improved our processing time frame and as well as the products we have offered especially the facemasks. Your feedback helps us get better. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

July 29, 2020

I have been working with AOP + and have developed an excellent working relationship with the owner and his team. My company owns multiple e-commerce businesses, all high volume and have worked with most of the POD's listed in Shopify Top 10 but no one compares to this company in terms of their caring about the product, quality, service, etc. The updated AOP+ app is a vast improvement over the last app this company used and they are always open to suggestions to make it better. I love the Facebook group which they offer which is very active with helpful users. The owner Uygar has created a community amongst competitors and this is not easy to do! I'm very satisfied with app and highly recommend it to other. Thank you Uygar!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey David, We’re so happy you loved your experience, and thank you for sharing here. We work hard to meet expectations like yours. It is our pleasure doing business with you.

5 / 5 Share

July 29, 2020

I have been working with AOP + and have developed an excellent working relationship with the owner and his team. The High Quality custom FaceMasks were an amazing addition and we're selling tons of them that are being delivered quickly and without fail unlike our mask experience with other POD's. Quick turn, great quality and satisfied customers helps us sleep better at night! My company owns multiple e-commerce businesses, all high volume and have worked with most of the POD's listed in Shopify Top 10 but no one compares to this company in terms of their caring about the product, quality, service, etc. The updated AOP+ app is a vast improvement over the last app this company used and they are always open to suggestions to make it better. I love the Facebook group which they offer which is very active with helpful users. The owner Uygar has created a community amongst competitors and this is not easy to do! I'm very satisfied with app and highly recommend it to other.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad we have served your needs well, we appreciate so much of your business.

5 / 5 Share

July 24, 2020

This is a really good app. Lots and lots of information to get your products right. It sync easily with my Shopify settings, which is really nice as well.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad you are found our AOP APP very user-friendly, we appreciate so much of your business. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

July 21, 2020

Masks were perfect. Just tracking number did not work - still 5 star service and product. Will for sure continue using your service.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for providing your review, This feedback helps us a lot to know where to improve and where to focus more, so we can provide our APP users the best service we can. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

July 18, 2020

I use this app for face masks. The products are high quality and the processing/shipping is fast....

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you are satisfied with our shipping time frame, We appreciate your feedback about our process, If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

July 4, 2020

Add multiple products at a time... let me repeat, you can add multiple... just install it. make money.

Store

toast41

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad we have served your needs well, we appreciate so much of your business. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

July 1, 2020

great app.............................................................................................................................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to give us a review. This means so much to us.

5 / 5 Share

June 26, 2020

Easy to use and outstanding customer support! I highly recommend this company. Easy to download and setup!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback. We really appreciate it. This kind of feedback motivates us to do better. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

5 / 5 Share

June 23, 2020

I use this program to help out my business in raising money to support our company

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re happy to hear that. We’re glad you chose us to be your POD partner. If you need anything our support team are available 24/7 to help, you may reach them at [email protected]

1 / 5 Share

June 23, 2020

Incredibly frustrating to deal with. Cannot get correct answers from the very limited support and they are in absolutely no hurry! This is costing us a lot of money now as we cannot fulfil sold orders.

Using app

2 months

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for providing your review, This feedback helps us a lot to know where to improve and where to focus more, so we can provide our APP users the best service we can. Our customer support team is now available 24/7 to help you out with your needs you may reach them at [email protected]

1 / 5 Share

June 14, 2020

This is by far the WORST pod company I have dealt with. I figured since they claim to operate and manufacture in London it would be different. I was right but it was worse. Communication take 24-48 hours to reply and often requests the same as the last person. They say 7-10 for production and 4-5 days for shipping to arrive. My customers are waiting for items they paid for a month later. Whats worse is they produce a tracking number weeks prior to shipping the shows as preshippment in California. The customers check every day and see the same thing. Now I am getting terrible reviews from long time customers. Their response is once we produce the shipping information it is out of our hands. Absolutely stay away. Gooten or Printify are light years ahead of AOP+

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Production is improved now to 3-5 business days. and our support team is available 24/7 to help, you may reach them at [email protected].