Vivid Reign review for AOV.ai Bundles Upsell

Customer service is attentive in the live chat, but I keep having technical issues with the incorrect products being displayed for the bundles. After speaking to customer service they always have to "escalate the issue" and I don't have time to keep having issues "escalated" and waiting for their team to solve it. These issues are minor and completely defeat the purpose of adding a bundle app to my store—the app needs more work before it can be used. Decided to remove the app instead.