All reviews

Rating Breakdown

  • 5
    93% (239 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (228)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

Great support an great app!

Store

SRVR

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

amazing customer support, and app work as it say.

Using app

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Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Annie is very responsive to all my questions. Had issues with my store's setting, but they helped me and solved my issues right away. I'm satisfied!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Software is very simple to setup and meets all the requirements. Susan was very helpful, professional and attentive.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Needed help with creating my upsell cart and Susan helped very promptly and quickly. Thank you

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

The most amazing customer support from Kyle as expected from AVADA. Great app

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Great app. Helping in such good way.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Nice app and good customer service! I recommend

Using app

44 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Amazing app, Susan was extremely helpful with regards to my queries.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Tiffany helped me very quickly. The app is completely free and very useful.

Using app

42 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Nice work, and Quick help from Macy!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Outstanding support + powerful cart upsells (and it’s free!) We’re using AOV Cart Drawer on our Shopify store and it’s been a great experience so far. The app itself is flexible, clean, and gives you real control over upsells, rewards bars, and AOV optimization without forcing you into a paid plan. What really stood out, though, was the support. Annie from the AOV team was incredibly patient, knowledgeable, and genuinely helpful while walking us through setup, best practices, and reward bar logic. She stayed with us step-by-step, answered strategic questions (not just technical ones), and made sure everything was working correctly before we turned it on. If you’re looking to increase AOV with upsells, rewards, and a cart drawer that actually converts — and you care about responsive, human support — this app is a no-brainer. Highly recommended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

At first it seems kind of silly that you have to contact support to enable some features. But the support is by far the best I had ever had with any Shopify app. Now I'm excited to see the impact on my AOV

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

I am absolutely thrilled with this app! The design is clean and integrates perfectly with my store theme. But what impressed me even more was the support: I needed more reward tiers for my strategy, and Macy from the support team set it up for me within minutes! Fast, professional, and very friendly. If you want to increase your AOV and offer a great customer experience, this is the app to go for. 5 stars well deserved!

Store

Anifler

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

It holds a ton of features and the support is amazing! Jasmine was really super friendly, helpful and fast to respond.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

AppAOV.ai Cart has been a total game-changer for my store's revenue. The features are powerful and easy to set up. Huge thanks to Susan for the incredible help—she made the entire process seamless and answered all my questions instantly. Highly recommend this app to anyone looking to grow their business!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great app with a smooth setup and easy features. It works well for my store and helps improve the experience. The support team is very responsive and helpful special thanks to Jasmine for her quick and clear assistance.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

thanks annie.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

I’ve had a great experience using AOV.ai, and Annie has been exceptionally helpful throughout. She is knowledgeable, responsive, and takes the time to clearly explain things in a way that actually makes sense, which is rare with most platforms. Any questions or issues I had were handled quickly and professionally, and I never felt rushed or dismissed. The app itself is very well built and genuinely useful. It’s intuitive, easy to navigate, and delivers real value rather than overpromising and underdelivering like many similar tools. Combined with Annie’s support, it makes the whole experience feel reliable and stress-free. Overall, AOV.ai is a strong app, and Annie is a big reason I’d confidently recommend it to others.

Using app

About 1 hour

Total reviews

2

Average rating

5.0