Appointment Booking App Apntly

June 8, 2023

I'm onto my third booking app, and this one is by far the most customizable. I think it's here to say! Sam helped me with the initial setup and I was able to switch over my availability and reminder emails with ease.

June 8, 2023

Super easy to use and helped solved our problem with not being able schedule appointments at events and at our showroom at the same time! So glad to finally have this product. Great personal service on their chat as well.

June 2, 2023

Easy to use app with great functionality. Even the free version works well for my store so clients can book consultation appointments. Highly recommend!

June 2, 2023

Great app, exactly what we were looking for and all the widget are useful and user friendly. Congrats to the team cuz they did an incredible job. Also the live chat it's so useful, they help you in any way to make you happy!!!

June 1, 2023

App easy to learn, set up, and navigate. When we encountered an issue it was resolved very swiftly and adjustments were made to make the app right for us. Would recommend!

June 1, 2023

Excelente aplicación y fácil de configurar. El soporte es bueno y muy eficiente para solucionar cualquier inconveniente. La recomiendo ampliamente!

May 31, 2023

Just set up the service and eye appreciate that chat support is helpful and quick with the responses. Zoom integration was pretty easy too and eye didn't have to get the paid subscription to zoom.

May 31, 2023

The best and fastest support team ever! I have been with Appointly for a few months now and whenever I need help they are right there guiding me and helping me with fast service and the nicest people. Thank you all for the hard work you put into this app.

May 31, 2023

nice design and fast reply. well price too!

May 31, 2023

After comparing reservation APPs, this APP is the simplest and fulfills the necessary functions. The ability to customize css and edit headings, etc. makes it very useful for non-English speaking stores. 予約appを比較した結果、このappが一番シンプルで必要な機能を満たしてくれました。 cssのカスタマイズと見出しなどの編集が出来るので英語圏以外のショップにも活用できてとても便利です。

May 30, 2023

Sam was fantastic. He could easily navigate me around the site and answered all my queries promptly. I think the ongoing support Appointly offers is great! Love the app capabilities too. I haven't upgraded yet but look forward too and I think it will be money well spent in the long run!

May 30, 2023

I'm super happy with the functionality of this app as well as the design. It has allowed me to turn completely my business around, get 10x more appointments and decrease my no-shows by taking a deposit. Customer Service has been excellent!

May 26, 2023

I recently switched to Appointly from another scheduling App because I was looking for an app that was reasonably priced, had all the features I needed, allowed me to take online and manual bookings, and also to not require customers to pay at the time of booking (I am an in-person service-based business and bill customers at the end of their appointment). Appointly was easy to set up and configure, offers nice looking notification emails, and the customer support was swift and top notch! It was a great experience from beginning to end - I highly recommend this app for anyone looking for an easy way to book customer appointments online with lots of features and at a great price point!

May 25, 2023

User friendly and easy to use! The steps are clear on how to add the appointment. Support team is fast and efficient too

May 24, 2023

Really good ! The tool is very easy to handle and customize. Customer service is responsive. I recommend this app to everyone

Dec. 11, 2023

This app has every thing I was looking for at a better price point than other similar apps! Very flexible options and the google calendar integration is extremely useful for avoiding booking conflicts. Also great customer support through chat to make changes where needed. Edit: Support through email has also been outstanding to make custom changes that are not editable in the app. We are continuing to use this app to help us grow even more in the future.

May 17, 2023

I used this app for a "side special" promotion for our practice. It took minimal time to set up and the few questions I had were immediately responded to by their fantastic support!

May 17, 2023

great. easy to use. i have only used for basic function but i see some advanced features and integration capabilities. friendly support directly from the founder and developer.

May 16, 2023

I switched from another app to get Google calendar integration for a better price. Appointly offers calendar synch, buffer time between appointments, great price, and it's very user friendly. A customer service rep messages me as soon as I installed it to help me. Highly recommended!

Aug. 19, 2024

The app's functionality is quite good. Sam, my support rep, has been outstanding and is very helpful. If you're looking for something you can rely on with a good bit of flexibility, go with this. It works and can be customized to suit your needs. All my questions were answered by Sam within minutes. Update: Server Issue and my business has been down for a significant time and no idea when it will be back up. My business is 24/7 and its happening on a weekend. Things happen but you'd hope they would have a server that is stable enough to keep your business up and running. This is proving not to be the case with this app. I have lost well over 2K worth of business and counting. Server is once again, down. My reply to the support teams reply: I appreciate the support team's prompt response to my concerns, though I feel it's important to clarify a few points to ensure a comprehensive understanding of the situation from my perspective. Script Related Issues: The script used on the Cart Page was to enhance functionality and had been functioning correctly until recent updates. I was not informed beforehand about potential conflicts caused by updates, which could have mitigated the issue early on. Communication Preference: Regarding the decision not to participate in a call, the issue had been fully documented with screenshots and descriptions that I believed were sufficient for replication by the technical team. The nature of the issue seemed straightforward enough to handle via written communication, especially during a critical business period. Custom Requirements: The customizations in question were initially discussed and approved. Any changes to the app's cycle that impacted these should have ideally been communicated to me prior to implementation. Communication Tone: I regret if my frustration, driven by the impact of the issues on my business, came across as harsh or unprofessional. It was never my intention, and I apologize for any perceived abrasiveness. The stress of the situation, particularly the financial losses incurred, undoubtedly influenced my responses. Continued Use of the App: It's true that I continue to use the app, which reflects not a dismissal of the issues encountered but rather a testament to the app’s overall utility for my business needs. This demonstrates my willingness to resolve these issues constructively. Moving forward, I am committed to fostering a professional relationship and encourage the team to engage in a constructive dialogue to prevent future disruptions. I remain open to discussing these issues in a scheduled call focused on solutions. I value mutual respect in all professional interactions and look forward to improving our communication and ensuring the reliability of your service. UPDATE 1:55: Service has now been down for more than an hour with no response by the support team. Its continually pausing all services and is not populating the widget at all on the website. Its doing so automatically. When you try to resume services and go to book on the website, you get a "loading services" button with nothing happening. Will be updating as soon as a response is given, or a fix is made every half an hour. UPDATE 2:30: Still no response by their team. Its clearly an issue with their widget. I was able to get a few test bookings off before it automatically paused my services, and turned my button to "Add to cart" which is the default when there is no calendar integration. I tried to resume services and again I am given a "Loading Services" button which does nothing. Hope their team will update soon as its been well over an hour now. UPDATE 3:00pm, Still no word from Sam or his team. I have contacted both on the app chat and over email. No one has even acknowledged me in an capacity. The application is still problematic and the problem persists. The app is deemed as of now, a catastrophic failure. Final Update: After careful evaluation and ongoing communication with Sam the app owner, I have been forced to move my business to another platform. This app will update and change without anyone knowing and without warning. BEWARE! Sam decided to make critical changes to the app to support his "Chinese Client" and was in fear or receiving a 1 start review by them. I would suggest looking elsewhere for a better platform where your business isn't at risk due to non communicated updates. Sam is here for the 5 start reviews and will do anything to keep 1 start reviews from happening, even if its at the cost of other peoples business. I have reported this to shopify dev team to do a full review of this app.