Appointment Booking App Apntly

I'm super happy with the functionality of this app as well as the design. It has allowed me to turn completely my business around, get 10x more appointments and decrease my no-shows by taking a deposit. Customer Service has been excellent!

I recently switched to Appointly from another scheduling App because I was looking for an app that was reasonably priced, had all the features I needed, allowed me to take online and manual bookings, and also to not require customers to pay at the time of booking (I am an in-person service-based business and bill customers at the end of their appointment). Appointly was easy to set up and configure, offers nice looking notification emails, and the customer support was swift and top notch! It was a great experience from beginning to end - I highly recommend this app for anyone looking for an easy way to book customer appointments online with lots of features and at a great price point!

User friendly and easy to use! The steps are clear on how to add the appointment. Support team is fast and efficient too

Really good ! The tool is very easy to handle and customize. Customer service is responsive. I recommend this app to everyone

This app has every thing I was looking for at a better price point than other similar apps! Very flexible options and the google calendar integration is extremely useful for avoiding booking conflicts. Also great customer support through chat to make changes where needed. Edit: Support through email has also been outstanding to make custom changes that are not editable in the app. We are continuing to use this app to help us grow even more in the future.

I used this app for a "side special" promotion for our practice. It took minimal time to set up and the few questions I had were immediately responded to by their fantastic support!

great. easy to use. i have only used for basic function but i see some advanced features and integration capabilities. friendly support directly from the founder and developer.

Highly recommended!!! Sam is the developer and he's always there to help. I switched from another app to get Google calendar integration. Appointly offers calendar synch, buffer time between appointments, great price, and it's very user friendly. GREAT price as well!

The app's functionality is quite good. Sam, my support rep, has been outstanding and is very helpful. If you're looking for something you can rely on with a good bit of flexibility, go with this. It works and can be customized to suit your needs. All my questions were answered by Sam within minutes. Update: Server Issue and my business has been down for a significant time and no idea when it will be back up. My business is 24/7 and its happening on a weekend. Things happen but you'd hope they would have a server that is stable enough to keep your business up and running. This is proving not to be the case with this app. I have lost well over 2K worth of business and counting. Server is once again, down. My reply to the support teams reply: I appreciate the support team's prompt response to my concerns, though I feel it's important to clarify a few points to ensure a comprehensive understanding of the situation from my perspective. Script Related Issues: The script used on the Cart Page was to enhance functionality and had been functioning correctly until recent updates. I was not informed beforehand about potential conflicts caused by updates, which could have mitigated the issue early on. Communication Preference: Regarding the decision not to participate in a call, the issue had been fully documented with screenshots and descriptions that I believed were sufficient for replication by the technical team. The nature of the issue seemed straightforward enough to handle via written communication, especially during a critical business period. Custom Requirements: The customizations in question were initially discussed and approved. Any changes to the app's cycle that impacted these should have ideally been communicated to me prior to implementation. Communication Tone: I regret if my frustration, driven by the impact of the issues on my business, came across as harsh or unprofessional. It was never my intention, and I apologize for any perceived abrasiveness. The stress of the situation, particularly the financial losses incurred, undoubtedly influenced my responses. Continued Use of the App: It's true that I continue to use the app, which reflects not a dismissal of the issues encountered but rather a testament to the app’s overall utility for my business needs. This demonstrates my willingness to resolve these issues constructively. Moving forward, I am committed to fostering a professional relationship and encourage the team to engage in a constructive dialogue to prevent future disruptions. I remain open to discussing these issues in a scheduled call focused on solutions. I value mutual respect in all professional interactions and look forward to improving our communication and ensuring the reliability of your service. UPDATE 1:55: Service has now been down for more than an hour with no response by the support team. Its continually pausing all services and is not populating the widget at all on the website. Its doing so automatically. When you try to resume services and go to book on the website, you get a "loading services" button with nothing happening. Will be updating as soon as a response is given, or a fix is made every half an hour. UPDATE 2:30: Still no response by their team. Its clearly an issue with their widget. I was able to get a few test bookings off before it automatically paused my services, and turned my button to "Add to cart" which is the default when there is no calendar integration. I tried to resume services and again I am given a "Loading Services" button which does nothing. Hope their team will update soon as its been well over an hour now. UPDATE 3:00pm, Still no word from Sam or his team. I have contacted both on the app chat and over email. No one has even acknowledged me in an capacity. The application is still problematic and the problem persists. The app is deemed as of now, a catastrophic failure. Final Update: After careful evaluation and ongoing communication with Sam the app owner, I have been forced to move my business to another platform. This app will update and change without anyone knowing and without warning. BEWARE! Sam decided to make critical changes to the app to support his "Chinese Client" and was in fear or receiving a 1 start review by them. I would suggest looking elsewhere for a better platform where your business isn't at risk due to non communicated updates. Sam is here for the 5 start reviews and will do anything to keep 1 start reviews from happening, even if its at the cost of other peoples business. I have reported this to shopify dev team to do a full review of this app.

Awesome app! Fully customisable and the team are great. Sam resolved any concerns I had immediately. Highly recommend!

Setup was quick and easy. Had one question for support. They answered their chat feature quickly and was able to give me an answer right away. I love that this app allows you to schedule a gap between appointments. I prefer a 24-hour period prior to a client scheduling with me so that I can create a plan of action for providing business support services to them. This app allows me to set that up. Fantastic app and support. Thank you so much Appointly!!!

I downloaded this app to schedule a one day event that I need to set up individual time slot appointments. I found the app to be a little confusing(I'm not tech savvy) so I used the messenger to ask questions. I got immediate replies and was able to get everything up and running within 5 minutes. Incredibly fast service and special bonus, I love that he could change the color to match my branding:)

Great app so far and support is really responsive when I had a customization! Super helpful and easy to setup.

Great customer service. Love the app so far. Would definitely recommend to my fellow business owners.

great customer service, app is super easy to use and set up! great app if you offer any services. recommended!

Easy to use interface. Customer support was fast and efficient. I’d definitely recommend for any service based businesses.

Great experience with the app, integrated seamlessly into Outlook for us to remind us when people are due in! Great support from Sam, recoemmended!

Excellent customer service from Sam. Fast html changes (colour and font) to the widget. Many thanks.

Incredible experience, easy to use application with TONS of great features. Sam is extremely helpful and will do anything he can to get you up and running. Long time customer for sure!

Amazing customer service. My requests were solved within 5 minutes. The app is intuitive and easy to use. Thank you!