Appointment Booking — Bookeasy for Shopify

Appointment Booking — Bookeasy

Shopify appointment booking app and Calendar booking app

Rating

4.9

feedback

276

Reviews

chart

#3,114

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    18%
  • Less than a month
    36%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for the Bookeasy Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the team, particularly mentioning helpful and dedicated individuals like Rahul, Annie, and Febin. Users appreciate the app's ease of use, quick setup, and seamless booking management. The support team is commended for being responsive, efficient, and knowledgeable, offering assistance with customization, issue resolution, and feature explanations. Some users highlight the app's user-friendly interface, excellent customer support, and the ability to integrate with other platforms like Zoom. However, there is one negative review mentioning unstable functionality and disappointing customer support in resolving a specific issue.

Highlights

Exceptional customer service and support
Ease of use and quick setup
Responsive and knowledgeable support team
User-friendly interface and integration capabilities
Negative review highlighting unstable functionality and disappointing customer support

Rating Breakdown

  • 5
    95% (262 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Very good app. very useful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

So supportive customer service, I got the help I needed instantly! Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Janani was an excellent provider helping me figure out everything in quick time. She got me sorted in ten minutes sweetly. With her help, my Bookeasy setup is up and running flawlessly, and I am pretty confident with managing my bookings. Janani provided exemplary customer service; certainly a five-star rating from me. Highly recommend!

Store

My Store

Using app

--

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Nov. 15, 2024

Got on a call with Sudhan Ravi to assist with setup for the Bookeasy application. Sudhan was super helpful and knowledgable of how to resolve my issue. I was able to get it resolved in a timely manner and also, was able to setup my appointments. Thank you for you help! I really appreciate it and look forward to using the app!

Using app

7 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 15, 2024

Great app, easy to set up and Janani help me set up a couple of customised requirements. Haven't used app yet - but looks like it will be very useful come February'25 for our appointments Thanks for your help Janani

Using app

--

Total reviews

1

Average rating

4.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more