BookX Appointment Booking App
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When setting up the website for my business, I needed a booking app that not only did calendar bookings, but also had the option to collect partial payments/deposits. After trying a couple apps that just didn't meet our business needs, I found BookX. It is so user friendly to setup, has so many advanced setting options, customizations to brand and their support chat is top notch, going above and beyond. I highly recommend them and can't wait to start getting bookings!
BookX is a wonderful application for booking services and appointments. The support is always top notch whenever you run into questions on how to do something. Highly recommended.
Vignesh SR was very helpful and clear in directing me to get my BookX appointment booking active in my Shopify website. I am not really t4ech savvy so this made my life easy. THANK YOU
Thanks you for the great support even on the free plan. Vignesh was most patient with a new user. He is very knowledgeable in the product and settings.
Estoy usando la versión gratuita de BookX y hasta ahora la experiencia ha sido muy positiva. La aplicación funciona bien y, sobre todo, el equipo de soporte ha sido muy amable y atento. Me ayudaron durante todo el proceso de configuración dentro de mi tienda Shopify y respondieron mis dudas rápidamente. Excelente atención al cliente y una muy buena opción para quienes están comenzando.
Doublon de réservation sans cesse, c'est impossible de travailler comme ça sur du long terme
Hi there, I’m Rahul, Product Manager for BookX at Logbase. First, I want to sincerely apologize for the experience you had with BookX. I completely understand your frustration. If duplicate bookings are happening repeatedly, that is a serious issue, and I understand how difficult it becomes to manage your business and continue working with the app in the long term. I personally reviewed your feedback and understand that you have been facing repeated duplicate reservation issues. Booking accuracy is critical for your store operations, and this is not the experience we want any merchant to have with BookX. I take full responsibility for the inconvenience this has caused you. We should have had the opportunity to identify the root cause earlier and ensure that your setup was working reliably. I would genuinely appreciate one opportunity to make this right. If you are open to it, I will personally handle your case from here. Our team will review the issue end to end, identify the exact cause of the duplicate bookings, and make sure the booking flow works correctly for your store. The issue could be related to booking configuration, availability settings, capacity setup, calendar synchronization, or the way slots are being handled. We can assist you in whichever way you are most comfortable with. We can guide you step by step without collaborator access, or you can provide limited access only to the areas needed for the BookX setup. We can also arrange a live call or screen-share session so we can troubleshoot this transparently and resolve it properly. Our goal is not just to retain you as a customer, but to earn back your trust. Your experience was not the standard we aim for, and I am truly sorry that we let you down. Please let me know if you are willing to give us one final opportunity to fix this. If yes, I will personally coordinate with you and our technical team until the issue is fully resolved. Thanks, Rahul Product Manager BookX – Appointment Booking App Logbase.io
Vignesh gave me the best support for my issues. you can go with this app to play with all your your bookings.
Great help and service from Vihasini RP, but you have to pay for being able to ad block out date and time.
Vignesh var en fantastisk flink og pedagogisk serviceinnstilt person. Det fungerte ypperlig i vår samtale og han hjalp meg med oppsettet av et produkt. Dette var helt topp!
Works very well. And their support team is very responsive. We would recommend this App for anyone who needs to book events or reservations on their Shopify store.
I had some very specific requests to help BookX work with our unique situation with our facility, our processes and capacities. I've used the live chat several times now and Pragateesh and Vignesh have been terrific help. When I was struggling to see the bookings in a special way, Vignesh patiently helped me set it up, one step at a time. He listened carefully and double-checked everything with me along the way to make sure he understood what I wanted. Then he created a way for BookX to work with Shopify to show me exactly what I needed to see. With this kind of service, it's a no-brainer: we'll be changing to BookX!
Great app with brilliant customer service. Don't be afraid to check it out as their support is incredible.
Vihasini RP made this process seamless and very easy to navigate!
Vignesh was excellent and understanding in helping with a problem on my webpage. Excellent service and person.
Does not do the one thing it claims to do. Then when we asked for help, they asked for shopify collaborator with a suspicious amount of perms.
Vihasini and Vinduja were very help full. they go beyond to assist me with all my questions and resolve the issues i had. 'Thank You
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Nice service and great customer support
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
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