All reviews

Rating Breakdown

  • 5
    96% (193 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

June 28, 2024

Febin solved my emergency in 10 minutes! I am so happy I can keep using Bookeasy for multi-day complex calender issues.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2024

I was using the bookeasy app to build my client website, I wanted to embed the bookeasy app on an existing button on my client website. They did this so quickly in 24 hours, I was so impressed and happy with the results! They answered all of my questions as well, Great Customer Service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Free App and a really good customer service helping us to implement to our store wich is really appreciated. thanks a lot

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.

5 / 5 Share

June 24, 2024

Rahul came to my rescue, simple steps and good examples. Great that there is a 24/7 chat as some apps dont have that.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

June 23, 2024

Rahul helps me to fix issue amazing app using it Highly recommended for appointment booking

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.

5 / 5 Share

June 22, 2024

Dhina was very helpful and gave his time to help me with my set up. I recommend the service provided to anyone who is having trouble. Thank you very much

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

June 14, 2024

Perfect

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review. Your feedback is greatly appreciated and helps us continue to improve our service.

1 / 5 Share

June 13, 2024

Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did. If you want this for event purposes, I do not recommend it. It is very hard to navigate.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Janet, Thank you for taking the time to share your feedback with us. We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue. We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication. We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs. You can schedule a convenient time for further assistance through the following link (https://calendly.com/logbase/shopify-setup) Thank you once again. Warm regards, Rahul Customer Success Manager Appointment Booking-Bookeasy App

5 / 5 Share

June 11, 2024

Annie has helped in so many ways navigation and overall knowledge of the process was so helpful.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

June 11, 2024

kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 7, 2024

Customer support is amazing! I reached out and within 10 or less minutes, I had all the edits I needed done! It's great when support is on top of it cause it makes the learning journey so more easy. Thank you Sudhan for the help :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 4, 2024

Everything I needed that other Appointment Booking apps did not have. Ran into a bit of a trouble but quickly got it figured out with the help of the quick chat. 10/10 would recommend!

Store

My Store

Using app

About 3 hours

Developer Reply

Thank you for the wonderful review! It is always our pleasure to assist you.

5 / 5 Share

May 28, 2024

Before launching booking services on our site, I tried a number of popular apps. Bookeasy is the only one that was able to fulfill all the requirements and work as intended. The customer service has been excellent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 25, 2024

Die App ist der pure Gamechanger. Man braucht keine externen Tools mehr und der Support ist außergewöhnlich. Kavishan hat alles sofort für mich erledigt. Das Ergebnis hätte nicht besser sein können. Tausen Dank

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 23, 2024

i love how quick and helpful Dhinakar is. Very good service.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 22, 2024

We received great help from Febin. Some customizations made the app perfect for our appointment setting needs. Thanks!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

I received excellent support from Siva through a Zoom meeting. He understood problems that I may have needed to explain better. He goes beyond expectations and provides outstanding service. Companies should praise and recognize employees like him who are kind and hardworking. Thanks a bunch!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Rahul was really great and helpful, i really appreciate his help. Thanks a lot

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Amazing customer service and help! Rajkumar was so helpful in solving my issue. Really appreciate it thank you!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 18, 2024

Rahul is very knowledgeable on the up. helped me very fast on all my concerns. Great app! well recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.