Santa Monica Public Bike Rental review for Appointment Booking — Bookeasy
Aug. 20, 2023
Do not install this app. I had over 100 orders coming in from India trying to reserve from the bookeasy app which shouldn't have happened. It's ridiculous. I don't know if I've been hacked or not. I had to uninstall it right away or our website would've crashed. I cannot believe Shopify would allow this app to even be on their website. Is Apple the only company that can be trusted to install an app. I REPEAT DO NOT INSTALL THIS APP.
Dear Sir/Madam, I am Saravanakumar, the CEO of Logbase. I want to extend my sincerest apologies for any inconvenience you may have experienced. At Logbase, we are deeply committed to providing exemplary service and ensuring the utmost security for our users. Our track record speaks for itself, with over 25,000 satisfied customers on Shopify and an impressive 2,000+ 5-star reviews. I want to assure you that Shopify maintains rigorous approval processes for apps to guarantee their quality and reliability. I would be honored if you would consider giving us another opportunity to serve you. Our records indicate that our app successfully processed 26 and 56 orders on your store respectively. As a fellow e-commerce store owner, I understand the importance of smooth operations and empathize with any concerns you may have faced. I genuinely value the chance to address your booking requirements once again. For your convenience, I have sent an email outlining the details for scheduling a Zoom call. Please consider this as an open invitation to discuss any issues or concerns you may have. Your feedback is invaluable to us, and we are committed to making your experience with Logbase a positive one. Thank you for considering our offer, and I look forward to the possibility of working closely with you in the future. Warm regards, Saravanakumar CEO, Logbase
Shopify appointment booking app and Calendar booking app