Remoair review for Appointment Booking — Bookeasy

Sept. 13, 2024

Poor. Unstable. Not worth the time. We have had this app installed for a while now and just recently a customer reached out and wanted to book an appointment. The customer told us it didn't work. Looking in to it we found out that the widget isn't showing. We contacted support. Their first response was "it looks good from our end...". A few lines later they said they were gonna double check and also check with the tech team and get back. Never got back and when i reach out again they said "Oh we have already double checked everything and it looks good from our end". Their lates solution to the problem was sending me print-screens of all different devices and web-browsers they have to prove that it works. For us it still does not work even though we have tried different browsers, computers, phones, wifi-connection. But... I guess booking support ain't that easy after all...