The Paint Retreat review for BookX Appointment Booking App
Jan. 16, 2026
I hadn't realized 1 service meant 1 product. it isn't the business's fault, but it would have helped to be clear on that. Also, since I didn't know this and made 3 classes I'm offering as products that I attached, the app locked me out entirely with no explanation as to why so it took me forever to figure it out and none of my classes had a book the slot ability, not even 1 of the 3. I wasn't allowed to make a single change and even take the subscriptions out of the products because I received the same "pay now" screen for all the tabs inside the app.
Hi Team, Thank you for trying BookX and for taking the time to share your feedback. We are sorry to hear that your experience with the app did not meet your expectations, particularly with regard to the pricing structure and initial setup. We understand how frustrating this must have been, and we sincerely appreciate your feedback. Your comments are important to us, and we would welcome the opportunity to better support you. Our team would be glad to assist you with the setup process and help tailor the widget appearance, including colors and fonts, to better match your store theme. We believe BookX can be a valuable solution for your business when configured appropriately, and we would appreciate the chance to provide you with a smoother and more positive experience. We fully respect your decision, but we kindly ask you to consider giving us another opportunity to assist you. It would be our pleasure to help you reinstall the app and ensure everything is set up correctly from the beginning. Thank you again for your time, feedback, and consideration. Best regards, Rahul Product Manager – BookX Logbase.io
Calendar booking & scheduling app like Calendly | Event rental