All reviews

Rating Breakdown

  • 5
    95% (265 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Aug. 29, 2023

Siva was a great help with support and was a great help getting me situated with my booking app. Smooth and easy.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 29, 2023

Rahul was very helpful in helping me get the right app for my site and helping me to set it up over a Zoom call. The app is exactly what I need for my business - it gives the customer the ability to place pre-orders for pick up at different farmers markets I'm attending.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 28, 2023

Rahul from the support team helped me with the setup and was quite supportive and my integration was done way too smoothly would recommend Bookeasy app.

Using app

6 months

Total reviews

6

Average rating

4.7

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 23, 2023

Rahul was very helpful to resolve a slight issue during setup, all resolved and app appears to be working as planned.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

1 / 5 Share

Aug. 20, 2023

Do not install this app. I had over 100 orders coming in from India trying to reserve from the bookeasy app which shouldn't have happened. It's ridiculous. I don't know if I've been hacked or not. I had to uninstall it right away or our website would've crashed. I cannot believe Shopify would allow this app to even be on their website. Is Apple the only company that can be trusted to install an app. I REPEAT DO NOT INSTALL THIS APP.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Sir/Madam, I am Saravanakumar, the CEO of Logbase. I want to extend my sincerest apologies for any inconvenience you may have experienced. At Logbase, we are deeply committed to providing exemplary service and ensuring the utmost security for our users. Our track record speaks for itself, with over 25,000 satisfied customers on Shopify and an impressive 2,000+ 5-star reviews. I want to assure you that Shopify maintains rigorous approval processes for apps to guarantee their quality and reliability. I would be honored if you would consider giving us another opportunity to serve you. Our records indicate that our app successfully processed 26 and 56 orders on your store respectively. As a fellow e-commerce store owner, I understand the importance of smooth operations and empathize with any concerns you may have faced. I genuinely value the chance to address your booking requirements once again. For your convenience, I have sent an email outlining the details for scheduling a Zoom call. Please consider this as an open invitation to discuss any issues or concerns you may have. Your feedback is invaluable to us, and we are committed to making your experience with Logbase a positive one. Thank you for considering our offer, and I look forward to the possibility of working closely with you in the future. Warm regards, Saravanakumar CEO, Logbase

5 / 5 Share

Aug. 29, 2023

Me esta gustando la interactividad espero le funcione a mis cliente en redes sociales y espero poder que ellos sean aliados estrategicos Janani Five starts contact client Kavishan doubts resolved

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 17, 2023

Rahul and Gokul are very helpful and made my way very easy to use this app, also with their live chat service, while it brought me to the zoom meeting, they helped me fixing all the issues I was facing in terms of able reservation (Although it has not been mentioned in the features, they made it happen doing that) Thanks to the team, specially Mr. Rahul

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 17, 2023

Thanks Rahul for your wonderful support for configuration of book easy for our store and your support was really helpful

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Aug. 16, 2023

The Webinar was very interesting and very helpful. Rahul explained all I needed to know and was also very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Aug. 15, 2023

Rahual has been very helpful in assisting me to set up the app. Rahual has been very helpful in assisting me to set up the app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 14, 2023

Try this app before spending on pricey booking apps. It might just suit your site's needs. Responsive and accommodating customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Means a lot to us. It's always our pleasure to assist you.

5 / 5 Share

Aug. 8, 2023

Really proficient support team! I had an issue with G Variant integration which was fixed within a few hours

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Aug. 5, 2023

Really helpful support team, quick on the response! Rahul was really prompt on the request for action. keep up the good work guys!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Aug. 3, 2023

We needed a booking app for our baking classes. Bookeasy was a perfect fit. The customer support is fantastic. We were able to schedule a quick Zoom call and Kumar guided us through the setup.

Store

CakeBee

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

July 28, 2023

Great service and support from Rahul! Their apps are very intuitive and easy to use for our Shopify store. The support is super quick which is very important to our business.

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

July 27, 2023

Rahul, Gokul and the team were very quick to address my concerns and jumped on a zoom call to help get the app running for us. We have tried a few other apps similar to this that did not have the same level of support or features. Excited to see the updates they have mentioned that will be coming to the app!

Using app

22 days

Total reviews

3

Average rating

4.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

July 27, 2023

the customer service is great, and the app works great for what i needed in my store. thanks for your prompt service.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!