All reviews

Rating Breakdown

  • 5
    95% (458 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (441)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2025

easy to configure , great customer support from Durkesh Kumar. All my issues were resolved on zoom in a timely manner. Thnk you.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve our services

1 / 5 Share

Feb. 10, 2025

Update: I have received multiple harassing emails from this company demanding I take down my honest review. Rahul Pradeev ([email protected]) was the person that threatened me today. He said the following "If this matter is not resolved promptly, we will be left with no choice but to take further action against misleading and defamatory reviews. We urge you to reconsider your review and respond to us so that we can address any genuine concerns professionally. This will be our final attempt to reach out before proceeding with the necessary actions." Original TRUTHFUL REVIEW: I tried so hard to like this app. But at the end of the day, it just lacks critical features for a service based business. So I have to move on. I hate it but enough is enough.

Using app

2 months

Total reviews

7

Average rating

2.4

Developer Reply

This is Saravanakumar, Co-founder at Logbase. The email conversation between you and Rahul was escalated to me. I sincerely apologize for the email sent by Rahul from our team. I had a detailed conversation with him, and while his intent was to clarify that our app doesn’t support the requested feature and check if you'd consider updating your review, I acknowledge that the email was poorly worded and should not have been sent. The email got worded this way because he used a tool that assists in email composition. I assure you that I will ensure this does not happen again within our team. I have already emailed you regarding this, please reach out to me if you have any other concerns.

5 / 5 Share

Jan. 9, 2025

Febin help me so much. Thank you for your help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Jan. 9, 2025

Ze zijn erg vriendelijk en snel met helpen

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 8, 2025

App is easy to navigate and use. Super helpful and fast support team.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

4 / 5 Share

Jan. 7, 2025

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Dec. 31, 2024

This app is amazing, so easy, and the team is so responsive! I keep thinking it's too good to be true, but I think finding it was just good karma! Thank you BookEasy team!! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Dec. 16, 2024

Rahul was very professional and provided me with a quick solution to my question about creating appointments. This was very helpful. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Dec. 11, 2024

I wanted to take a moment to share my positive experience. It’s user-friendly and has made my tasks much easier! I also want to thank Annie for the exceptional service. She was attentive, professional, and truly went above and beyond to ensure everything was set up perfectly. Her support made the entire process seamless.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Dec. 10, 2024

Easy to use and good customer service from ANNIE

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 27, 2024

Amazing service!!!! So many options!

Store

CHOE

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 21, 2024

Support is fast via chat. They really help on the backend.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 20, 2024

Sudhan ravi was absolutely amazing!!!! He is an incredible problem solver, patient, and very attentive to details. Will work with them again in the future.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 19, 2024

Very good app. very useful

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share

Nov. 15, 2024

Great app, easy to set up and Janani help me set up a couple of customised requirements. Haven't used app yet - but looks like it will be very useful come February'25 for our appointments Thanks for your help Janani

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 7, 2024

I love this Shopify tool! BookEasy has been a huge help for my business, seamlessly managing all my bookings. The customer service is exceptional—always so responsive and willing to help with adjustments and improvements to my settings. Special thanks to Rahul for his dedication and support! This app is super useful, and I couldn’t recommend it more. Thank you, BookEasy team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share

Nov. 6, 2024

Assistenza super gentile e veloce nella risoluzione dei problemi! Consiglio l'app

Using app

About 23 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 6, 2024

The customer service experience was excellent when I asked about integration with Zoom. Very helpful and professional. Thank you.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 6, 2024

amazing service from rahul. very quick service and very helpful.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 5, 2024

I was assisted today by Rahul and Vindhuja from Logbase, they showed me the fantastic feature of this booking system, they were super helpful and I will recommend both the App and the customer service. Andreina

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.