All reviews

Rating Breakdown

  • 5
    94% (392 ratings)
  • 4
    3% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 93% (383)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

Free App and a really good customer service helping us to implement to our store wich is really appreciated. thanks a lot

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.

5 / 5 Share

June 24, 2024

Rahul came to my rescue, simple steps and good examples. Great that there is a 24/7 chat as some apps dont have that.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

1 / 5 Share

June 13, 2024

Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did. If you want this for event purposes, I do not recommend it. It is very hard to navigate.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Janet, Thank you for taking the time to share your feedback with us. We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue. We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication. We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs. You can schedule a convenient time for further assistance through the following link (https://calendly.com/logbase/shopify-setup) Thank you once again. Warm regards, Rahul Customer Success Manager Appointment Booking-Bookeasy App

5 / 5 Share

June 11, 2024

kavishan was amazing i set up a meeting, I had questions that where answered and he shared some insight on making it easy for my salon to see appointments, I was very pleased

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 28, 2024

Before launching booking services on our site, I tried a number of popular apps. Bookeasy is the only one that was able to fulfill all the requirements and work as intended. The customer service has been excellent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 25, 2024

Die App ist der pure Gamechanger. Man braucht keine externen Tools mehr und der Support ist außergewöhnlich. Kavishan hat alles sofort für mich erledigt. Das Ergebnis hätte nicht besser sein können. Tausen Dank

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 23, 2024

i love how quick and helpful Dhinakar is. Very good service.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

I received excellent support from Siva through a Zoom meeting. He understood problems that I may have needed to explain better. He goes beyond expectations and provides outstanding service. Companies should praise and recognize employees like him who are kind and hardworking. Thanks a bunch!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 18, 2024

Rahul is very knowledgeable on the up. helped me very fast on all my concerns. Great app! well recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 17, 2024

Siva was extremely helpful.I recommend there customer support!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 15, 2024

Rahul was incredibly helpful and kind solving problems with my bookeasy account and allowing me to practice making changes on my own while on a zoom call with me so that I have the confidence to do it later on.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 29, 2025

Easy to use and always great customer support that's fast!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 9, 2024

I highly recommend this bookeasy app. It is great and exactly what I need. The best thing is that customer service is amazing, they help quickly and respond to my questions so fast. I'm not a good IT person and the app is clear and easy :)

Store

VESU

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

We're really grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

May 8, 2024

Sudhan Ravi was very patient and helpful. Always again :))

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 6, 2024

It will be nice service from Febil!

Store

UpCheer

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 30, 2024

Sudhan was extremely helpful and very kind. He helped me fix my issue very quickly and explained to me how to use the app. I recommend the app and Sudhan's services.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 30, 2024

We have a small resort in Minnesota and this is our first year adding a boat rental so we wanted to integrate an online booking system that our guest can use and pay online. This app has been a great experience and easy to use. Plus, I schedule a Demo/Set up call with Rahul who was fantastic and new exactly how to help me accomplish what I needed. They are a new appointment booking app so they will be adding new features as they continue to grow. Great experience so far.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 26, 2025

I want to give 5 stars to Vinduja for her professional and effective help today. I'm very happy to have such a professional booking system like yours. Thank you for existing. I recommend you 100%.

Store

WoWsurf

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 29, 2024

Great app, easy to use, easy to customize.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 24, 2024

I have to say, i'm absolutely blown away. Easiest app support process i've engaged with. The app works perfect for what i need, the support team Sudhan was amazingly quick and resolved all the issues i had all in such a short period of time. I have yet to try the app but i'm already loving it! Thank you so much team :)

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.