Rating

4.9

feedback

423

Reviews

chart

#2,382

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    27%
  • Less than a year
    46%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users highlighted the responsiveness of the support team, mentioning specific team members like Joy, Louie, Qalvin, Ray, and Zack who were extremely helpful and patient in resolving queries and issues. The app itself was commended for its functionality, ease of use, and range of features, including appointment scheduling, event ticketing, and customization options. Users also appreciated the quick response times and efficient communication, even on weekends. However, there were a few mentions of initial setup challenges and some limitations in the free version, but these were overshadowed by the overall positive experience and high level of support.

Highlights

Exceptional customer service and support
Functionality and ease of use
Range of features and customization options
Quick response times and efficient communication
Initial setup challenges and limitations in the free version

Rating Breakdown

  • 5
    97% (410 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 91% (384)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 2, 2026

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2026

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Joy and Louie were both excellent in helping me with my query. It lasted from around 11:30am to 3:30pm and they were responsive all day - thank you both!

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 28, 2026

Exceptional Customer Service! I totally recommend it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Does exactly what we need. Support is timely and helpful.

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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