Rating

5.0

feedback

342

Reviews

chart

#924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    13%
  • Less than a month
    34%
  • Less than a year
    53%
  • More than a year
    9%

Reviews Summary

The Easy Appointment Booking App has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, excellent customer service, and responsiveness of the support team. Many users highlight the app's flexibility in handling various booking needs, from single lessons to recurring events, and its seamless integration with Shopify websites. The support team, including members like Ray, Joy, Qalvin, and Zack, is commended for being helpful, patient, and efficient in assisting users with setup and troubleshooting. Users appreciate the app's ease of use, customization options, and the ability to streamline the booking process for their clients. However, there is a minor concern raised by one user regarding the app's limitation in handling monthly rotating rosters for team availability scheduling.

Highlights

Positive reviews highlighting user-friendly interface, excellent customer service, and responsiveness of the support team
Praise for the app's flexibility in handling various booking needs and seamless integration with Shopify websites
Commendation for the helpful, patient, and efficient support team members like Ray, Joy, Qalvin, and Zack
Appreciation for ease of use, customization options, and streamlining the booking process for clients
Minor concern raised regarding the app's limitation in handling monthly rotating rosters for team availability scheduling

Rating Breakdown

  • 5
    112% (383 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2025

Great customer service. Was having trouble getting the "Select A Time" button to show (even after enabling it on my theme.) Opened a chat and it said to expect a response in a few hours but it was actually only a few minutes. Zack fixed the issue right away and now I can get this app up and running and start getting appointments booked!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2025

liking the app so far, its help me book appointment so early, really helpful for my business, customer service was grate.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Support team was very responsive and were able to action and resolute our concern.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

Using app

About 12 hours

Total reviews

1

Average rating

5.0

All reviews

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