Rating

4.9

feedback

451

Reviews

chart

#1,214

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    25%
  • Less than a year
    45%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the quick responses, helpful guidance, and willingness of support agents like Max, Joy, Louie, Ray, and Qalvin to go above and beyond to assist with any issues or customization needs. The app itself was commended for its ease of use, seamless integration with Shopify stores, and range of features that enhance the booking and appointment process for businesses. However, there were a few negative reviews mentioning issues such as difficulties in editing appointments, unresolved bugs, and challenges with event bookings and cancellations. Despite these drawbacks, the majority of users found the app to be a valuable addition to their online stores.

Highlights

Excellent customer service and support provided by the team
Ease of use and seamless integration with Shopify stores
Range of features enhancing booking and appointment process
Challenges with editing appointments and event bookings
Some unresolved bugs and issues mentioned in negative reviews

Rating Breakdown

  • 5
    96% (434 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 90% (406)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Fantastic app for booking appointments. Easy to install and quick response from support to clarify questions. Thanks Ray!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Really good app - lots of flexibly to get it working how you like. Always very useful on Live Chat to help with any tweaks needed.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2026

Customer service beyond excellent!

Store

Muchii

Using app

9 months

Total reviews

2

Average rating

5.0

All reviews

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