Easy Appointment Booking App
Appointments & booking app for services, events and classes
Rating
4.9
feedback
432
chart
#2,157
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
13%
-
Less than a month
26%
-
Less than a year
46%
-
More than a year
12%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users highlighted the responsiveness of the support team, mentioning specific team members like Joy, Louie, Qalvin, Ray, and Zack who were extremely helpful and patient in resolving queries and issues. The app itself was commended for its functionality, ease of use, and range of features, including appointment scheduling, event ticketing, and customization options. Users also appreciated the quick response times and efficient communication, even on weekends. However, there were a few mentions of initial setup challenges and some limitations in the free version, but these were overshadowed by the overall positive experience and high level of support.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Customers were unable to make reservations, and we only discovered the issue three days before the event. Once a single booking was made, no further reservations could be placed by anyone else. After contacting customer service, they appeared to resolve two of the three available dates by adding 100 slots per date. However, the third date was never fixed. Despite their assurance that it would be addressed, we received no follow-up whatsoever. To make matters worse, the same blocking issue resurfaced on one of the supposedly fixed dates: as soon as one person booked, all subsequent reservations were again locked out. We are deeply disappointed. The app is unreliable, and we have very likely lost customers as a direct result of these failures.
Feb. 20, 2026
Up and running within 10 minutes, very intuitive interface. Support is excellent and super quick for any queries. Definitely recommend over the other options available.
Feb. 20, 2026
Fantastic app. I love the features. The intake form really works for my business. Mostly I love Easy Appointment Booking customer support. They really do care about helping and what you need for your business. Qalvin and Joy went above and beyond to help me set things up and get the most out of all the features. I highly recommend!
Feb. 13, 2026
I own an art and pottery studio with multiple booking needs for classes and parties. I am very pleased with the Easy Booking App and would recommend them to anyone looking for booking services. Their support team is top notch and are always there to help! They are also constantly making improvements to the functionality which is helpful for businesses needing specific capabilities. I have used many different apps and software in the past and they are the best for Shopify in my opinion. Once you understand how the set up works, it is very easy to navigate and support is always there when you need them. Ray, Joy, and Max are awesome! Thank you!
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