Easy Appointment Booking App
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app doesn't work, doesn't allow me to edit the existing appointments I have despite having a paid subscription. seems like a bug but having to uninstall and use something else
Hi there, so sorry for the trouble here. While we have the ability to edit appointments it may be a setup issue we'd be more than happy to help with! We've tried reaching out via email, please send us a note at [email protected] we're here to help anytime!
still being charged even though I cancelled the app. cant find customer support.
Hi Kelly, So sorry for the trouble here. Our application charges through Shopify and only for past charges. Once we were made aware we sent you the refund. We have reached out again to confirm. Once again sorry for any miscommunication. Let us know how we can help!
I created one event and it worked. Then I tried to create more events and it kept trying to create an event for a different theme. So I deleted the themes I wasnt using, whoops broke it entirely and couldnt even activate the events then. even after an uninstall and reinstall, it kept trying to activate for a theme I deleted. Very frustrating. No support either. just a page with wiki's. garbage.
We’re truly sorry for the frustration you experienced. This review was newly published and came to our attention yesterday! We reached out to you as soon as we became aware, but we completely understand if you’ve moved on. We appreciate you giving our app a try. If you’d ever like to revisit it or need assistance in the future, we’re always here to help at [email protected].
Never used the app. I have attempted to uninstall for months and continuously received "Sorry, something went wrong and we were not able to surface data needed to delete this app. Please try again soon!" . Charge $15 Monthly for an app I'm not using and can't cancel. Still waiting on a reply from customer service.
Dear Dream and Liberty, so very sorry. That error message does not come from our app - we reached out to resolve and refund your charges. Please send us a note at [email protected]. Looking forward to getting this resolved for you and your feedback will help us improve wherever possible. Thank you!
como vas a integrar una aplicación para hacer citas como si fuera un producto? se ve muy mal, deberian diseñarla de otra manera.
Hi Alenna, so very sorry. We didn't quite see a booking on this account. We reached out to you by email and phone to understand further. Please email us at [email protected] to understand the issue better. Your feedback will help us improve! Thank you.
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