Rating

4.9

feedback

460

Reviews

chart

#2,242

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    25%
  • Less than a year
    46%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the quick responses, helpful guidance, and willingness of support agents like Max, Joy, Louie, Ray, and Qalvin to go above and beyond to assist with any issues or customization needs. The app itself was commended for its ease of use, seamless integration with Shopify stores, and range of features that enhance the booking and appointment process for businesses. However, there were a few negative reviews mentioning issues such as difficulties in editing appointments, unresolved bugs, and challenges with event bookings and cancellations. Despite these drawbacks, the majority of users found the app to be a valuable addition to their online stores.

Highlights

Excellent customer service and support provided by the team
Ease of use and seamless integration with Shopify stores
Range of features enhancing booking and appointment process
Challenges with editing appointments and event bookings
Some unresolved bugs and issues mentioned in negative reviews

Rating Breakdown

  • 5
    96% (442 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 90% (410)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

We’ve had a really positive experience using Easy Appointment Booking on our Shopify store. The setup was smooth, and it integrates cleanly into our site, making it simple for customers to book appointments without any confusion. A key requirement for our business was the ability to sell pre-paid packages of bookings, and Easy Appointment Booking was the only app we found that handled this properly. It’s been reliable and works exactly as we needed, allowing us to offer bundled sessions with confidence. The webhooks are another standout feature. They’re robust and easy to work with, giving us the flexibility to connect with other systems and automate parts of our workflow without hassle. Overall, Easy Appointment Booking delivers where it matters. It covers essential functionality that other apps miss and provides the flexibility we need to run our bookings efficiently.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2026

We asked for assistance with tweaking our booking and they were able to fix it quickly and painlessly. So helpful! Great customer service. Thanks, Joy!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Easy to use and great support!

Store

Shinola

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Super Responsive Support Team! They were quick to help me out when I needed to add another calendar to the booking app!

Using app

7 months

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more