Farine & Cacao review for Easy Appointment Booking App

1 / 5

Feb. 26, 2026

Customers were unable to make reservations, and we only discovered the issue three days before the event. Once a single booking was made, no further reservations could be placed by anyone else. After contacting customer service, they appeared to resolve two of the three available dates by adding 100 slots per date. However, the third date was never fixed. Despite their assurance that it would be addressed, we received no follow-up whatsoever. To make matters worse, the same blocking issue resurfaced on one of the supposedly fixed dates: as soon as one person booked, all subsequent reservations were again locked out. We are deeply disappointed. The app is unreliable, and we have very likely lost customers as a direct result of these failures.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we're so sorry for the frustration. We tried to reach out via email to share how we can unblock you but it appears that didn't reach you in time. We've since investigated the matter and we're happy to help unblock you - please let us know at [email protected], we'd be happy to personally set up your events!

Easy Appointment Booking App for Shopify
Easy Appointment Booking App
4.9 star
436 reviews

Appointments & booking app for services, events and classes

Shopify App Store