Rating

4.9

feedback

89

Reviews

chart

#1,507

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    22%
  • Less than a month
    48%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The SureCust Forms app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its comprehensive features, ease of setup, and excellent customer support. The technical support team is highlighted for being highly professional, responsive, and knowledgeable, providing quick solutions to any issues that arise. Users also appreciate the flexibility of the form builder, the ability to customize forms to their specific needs, and the seamless integration with Shopify. However, there are a few mentions of minor issues such as difficulties with form display on certain themes and unexpected charges for support assistance. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Comprehensive features and ease of setup
Excellent customer support
Flexibility in form customization
Seamless integration with Shopify
Minor issues with form display and support charges

Rating Breakdown

  • 5
    97% (86 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (84)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

We are using this app for custom forms with individual fields on our Shopify store and it works exactly as we need it to. The form setup is flexible, easy to use and integrates well into our website. We recently had a few questions regarding email notifications and small adjustments, and the support was incredibly friendly, fast and helpful. They took the time to understand our use case and offered clear solutions right away. Great app with excellent support – highly recommended!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Recently installed the forms app, and when I needed help Akash was able to help me promptly by organising a Google Meet. Was very helpful in solving a lot of my queries and was able to make changes straight away. Highly recommend Akash and this app.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 24, 2025

Support was very helpful.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 23, 2025

The app is very comprehensive and feature-rich. The technical support team is highly professional and responds quickly. Highly recommended!!!

Store

MIHOFIT

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 19, 2025

Hi - I have just experienced the best service in my more 50years in IT, Akash was very fast in solving my BOT problem. I will recommend that anyone has forms problem please contact Akash. They are most helpful and very knowledgeable. Thank you Akash I am very impressed - Franz - AbsoluteSkin Cosmetics (Pty) Ltd.

Using app

About 1 hour

Total reviews

41

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

All reviews

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