Rating

4.9

feedback

85

Reviews

chart

#1,456

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    20%
  • Less than a month
    48%
  • Less than a year
    19%
  • More than a year
    0%

Reviews Summary

The SureCust Forms app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its comprehensive features, ease of setup, and excellent customer support. The technical support team is highlighted for being highly professional, responsive, and knowledgeable, providing quick solutions to any issues that arise. Users also appreciate the flexibility of the form builder, the ability to customize forms to their specific needs, and the seamless integration with Shopify. However, there are a few mentions of minor issues such as difficulties with form display on certain themes and unexpected charges for support assistance. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Comprehensive features and ease of setup
Excellent customer support
Flexibility in form customization
Seamless integration with Shopify
Minor issues with form display and support charges

Rating Breakdown

  • 5
    96% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (80)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2025

Support was very helpful.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

The app is very comprehensive and feature-rich. The technical support team is highly professional and responds quickly. Highly recommended!!!

Store

MIHOFIT

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 19, 2025

Hi - I have just experienced the best service in my more 50years in IT, Akash was very fast in solving my BOT problem. I will recommend that anyone has forms problem please contact Akash. They are most helpful and very knowledgeable. Thank you Akash I am very impressed - Franz - AbsoluteSkin Cosmetics (Pty) Ltd.

Using app

About 1 hour

Total reviews

40

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 15, 2025

Excellent response rate via help portal. Fully onboarded the form over a video call to ensure we achieved the specific use case I was looking for. Highly recommend

Store

DIAMAS

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Dec. 10, 2025

Amazing app. Was very easy to set-up a custom dealer registration form. Unfortunately, our theme was quite old and we couldn't effortlessly add the form to our registration page but after contacting the devs they added custom code that made sure it works. Amazing customer service thanks!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

All reviews

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