Rating

4.9

feedback

40

Reviews

chart

#2,093

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    28%
  • Less than a month
    40%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The reviews for the SureCust app are overwhelmingly positive, highlighting the exceptional customer service and quick support provided by the team. Users appreciate the ease of use, quick response times, and the app's ability to meet their specific needs. The support team is praised for being knowledgeable, responsive, and going above and beyond to assist users with any issues or customization requests. Customers also mention that the app functions perfectly, streamlining their workflows and improving productivity. However, there is one negative review mentioning an issue with the contact form loading infinitely on the website.

Highlights

Exceptional customer service and quick support
Ease of use and customization
App functionality and workflow optimization
Responsive and knowledgeable support team
One negative review mentioning an issue with the contact form loading infinitely

Rating Breakdown

  • 5
    98% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2024

Amazing customer service. Nery helpful and patient. What a team!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Dec. 11, 2024

I used to use the Shopify form. But they don't have the features I need, like auto approval, customer tags and redirect to login. This app is very good. I created custom forms for 2 of my B2B stores. It's easy to create, customizable and meets all my needs. I contacted support once for a customization and got a response in a second! They get the job done very quickly. I recommend this app!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Dec. 9, 2024

The support provided was exceptionally prompt, surpassing my expectations. The team demonstrated a high level of technical expertise in understanding requirements and resolving issues efficiently. Overall, I am very much satisfied with the service.

Store

Brilla

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Nov. 30, 2024

Lighting fast support, easy to set up and... again, great support. Our request for supports were addressed within seconds! You can't go wrong trying this app, 100% go for it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Nov. 19, 2024

Perfect app...easy to use. Customer service TOP!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

All reviews

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