DropShipping AI ‑ AppScenic

March 3, 2026

I am extremely disappointed with the experience I’ve had using AppScenic. I am currently on the Elite subscription and paying $99 per month, yet the platform does not seem to properly support engraving or personalized products. I tried multiple solutions, including a paid customization app and Shopify custom fields. Everything displays correctly on the Shopify order page, including the customer’s name and phone number for engraving. However, when the order appears in the AppScenic dashboard, the engraving details are completely missing. This makes it impossible to process personalized orders properly. Because of this issue, I have already lost nearly two full days trying to troubleshoot something that should work seamlessly. Instead of focusing on launching my Meta ads and growing my store, I’ve been stuck dealing with a technical problem. Customer support has also been disappointing. Responses take 3–4 hours, and the support chat shuts down completely after 10 PM, which makes it very difficult to resolve urgent issues. For a platform charging $99 per month for the Elite plan, I expected much better integration with Shopify and far more responsive customer support. At the moment, the experience has been frustrating and has delayed my business progress.