Melt Me Candle Co. review for Appstle Loyalty Reward Program

Nov. 12, 2025

11/12/25 It has been an extremely long two days. There are a ton of steps with integrating this app and choosing the options of points or store credit is one of the biggest decisions you'll make in your life! lol All the wording and app features seem to be geared towards providing points...of course I chose store credit. The store credit option seems to have several issues. Currently 1)It's not working on my POS and 2)Store credit option does not work with all payment methods (amazon & paypal). Customer Service is taking quite a long time to respond, each time and than they just ghost you and will pick up the conversation at 1am est. I have asked multiple times if it's possible to book time with an individual to go through and finish the set up. With several issues and an overwhelming amount of options during set up no one seems to understand that I need this to work properly before allowing customers to attempt to use. Very disappointed, at this current moment i've been waiting 40 minutes for a response from someone who was supposed to be helping. 11/10/25 -Just setting up but the customer service has been great!