Moda Confidential review for Appstle℠ Memberships
Aug. 30, 2023
I recently had the pleasure of interacting with Kehanvi, a Merchant Success Manager from Appstle℠ Memberships team. I had been grappling with an issue created by another app, which I had uninstalled quite some time ago, yet it continued to cause problems. Feeling rather desperate and overwhelmed, I contacted Customer Service for help. From the outset, Kehanvi was the epitome of professionalism. She was not only polite and courteous but also showcased her exceptional problem-solving skills by dedicating a few hours to help me troubleshoot and ultimately resolve the issue. It was apparent that she possessed a deep understanding of the Shopify platform and its integrations, and I was continually impressed by her diligence and attention to detail. Kehanvi’s unwavering commitment to customer success was evident throughout our interaction. She patiently listened to my concerns, asked insightful questions to get to the root of the problem, and then meticulously worked through possible solutions until the issue was resolved. Her calm and collected demeanor put me at ease, and I felt confident that I was in capable hands. In conclusion, I wholeheartedly recommend Kehanvi for any recognition or promotion that she may be considered for. She is an asset to the Appstle℠ Memberships team, and her exceptional service deserves to be acknowledged and rewarded. Thank you, Kehanvi, for your outstanding support and for exemplifying the highest standards of professionalism and customer service.
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