Banks Brewing Store review for Appstle℠ Memberships

March 5, 2025

When the App works correctly, it's great! The customer service team is prompt in replying to questions or queries. And the app is a great way to automate the subscription process through Shopify. However..... In the last 6 months we have numerous issues with subscriptions failing, changes being made in the back end of the system without our knowledge resulting in customers being over charged (More than 30+ subscriptions for the 2nd year in a row), renewal prices being changed, product type mysteriously changing to physical instead of digital. The response from support team has been varied. Often resulting in us waiting days as they discuss with developers to solve issues. I don't know if I would reccomend this app.