CraftNest review for Appstle℠ Memberships

1 / 5

March 31, 2025

We have had major outages THREE times within a single week while scaling, causing severe damage to our business. Each time, members couldn’t access their perks, new sign-ups weren’t processed, and our core subscription functionality was broken for HOURS. We had to pause marketing campaigns, and customer complaints flooded in—all because Appstle simply did not work. The worst part? It was the SAME BUG every time. After the first incident, support assured us it was “fixed permanently.” A few days later, it happened again. Exact same issue. Another promise that it was fixed for good. Guess what? It happened AGAIN today. Support is fast to respond, but it's an endless loop of frustration. Each time, I have to explain the same problem from scratch, wasting precious time while they ask irrelevant questions instead of just checking their own logs. They claim they “escalate to developers,” but there’s zero transparency, no clear root cause analysis, and no real preventative action. Just empty phrases and broken promises. This app is NOT reliable for serious businesses. If you rely on memberships or subscriptions, expect outages, lost revenue, and a support team that makes you run in circles. Absolutely unacceptable!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Appstle℠ Memberships for Shopify
Appstle℠ Memberships
4.9 star
569 reviews

Best App for eCommerce Memberships | Appstle

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