All reviews

Rating Breakdown

  • 5
    0% (2 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (12 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 4, 2024

سيستم قديم وغير متوافق مع شوبيفاي بشكل واضح وكثير المشاكل وتقريبا الشركة غير مهتمة اصلا بتحديثه

Using app

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Total reviews

4

Average rating

4.0

1 / 5 Share

April 11, 2024

Negative. No support. App won’t work in Shopify store.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 14, 2023

Using app

9 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2023

look cheap and unprofessional, and they have glitches and errors. The customer service is also awful, they are unresponsive and unhelpful whenever I have a question or issue. I do not recommend this app and stay away from Aramex. I give it 1 star

Store

Redfan

Using app

7 months

Total reviews

2

Average rating

1.0

2 / 5 Share

Jan. 28, 2023

as others said, once you created the label the order completely disappears from the app so there is no way to check the shipment. Looks like you paid someone pennies to make this app.

Store

Reveil

Using app

7 months

Total reviews

22

Average rating

3.4

5 / 5 Share

April 8, 2022

App works, you do need carrier calculated rates on your plan for live rates at checkout. also need a aramex account

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 30, 2021

The app isn't seamless. When an order comes in, you have to leave your order page and go to the App tab, click on Aramex app, go to the specific order you are working on and then again manually click & create labels (like inputting certain order details etc.). Then you have to go in separate tab to schedule for pickups etc. Also, someone below mentioned this too, but you have to copy the Aramex tracking # before you submit for pickup, because it won't auto-populate that detail. This can lead to human errors, especially if you have multiple orders. Most importantly, if you were in the midst of creating a "label" for your new shipment and for whatever reason your page refreshes, then I'm sorry to tell you that your order VANISHES within the Aramex app. The order is still active in Shopify, but there's no way to retrieve that same order information in Aramex App, which means you can't create or print your shipping label. The only solution is for you to contact the customer service for them to manually email you the label, which in my experience does not fit in the typical label print format. Also, if you do decide to use this app, be very cautious of your rate calculation and double check with the rate you've contracted with. Initially my rates were slightly skewed upwards, and had I not been proactively cross-checking, I would have been overcharged. There is extreme delay in delivery (reasons outside of pandemic) which the app/tracking system does not disclose with accuracy either.

Store

Am:EL

Using app

4 months

Total reviews

3

Average rating

3.7

1 / 5 Share

June 18, 2021

App not working! Please sort out! When checking out, it is not calculating rates and shows an error.

Store

MC AUTO

Using app

Over 1 year

Total reviews

4

Average rating

3.0

1 / 5 Share

May 1, 2020

not working ------------------------------------------------------------------------------------------

Store

rozyana

Using app

About 2 months

Total reviews

15

Average rating

3.5

1 / 5 Share

Feb. 24, 2020

Useless app. Shipping rates don't work and generating slips doesn't work. And those are the only 2 functions of the app. So as you can see. It is useless!

Using app

10 months

Total reviews

1

Average rating

1.0

3 / 5 Share

May 30, 2018

Hello, I wonder will this app work again and provide calculate shipping rates at checkout?

Using app

2 months

Total reviews

2

Average rating

4.0

1 / 5 Share

May 19, 2018

Useless, you can't update your default shipping address once the account is updated, can't create shipments in bulk, and no option for assigning data like the order number within the printed shipment.

Using app

About 1 year

Total reviews

6

Average rating

3.7

2 / 5 Share

Nov. 1, 2017

We need to change the shipper address by default to new one , -we need to add the order number to reference number in all reference taps ( the shipper , the consignee ) as it's not printing in the AWB

Using app

About 2 months

Total reviews

1

Average rating

2.0

3 / 5 Share

July 31, 2017

Needs a lot of work, hoping for an update!

Using app

About 3 years

Total reviews

16

Average rating

4.8

2 / 5 Share

April 8, 2017

Does not generate commercial invoices, this is absolutely required. There is no point otherwise because it takes just as long to do click to ship as it does with this app. Does not allow you to select the account per order. Aramex assigns two accounts one for COD and one for pre-paid.

Using app

3 months

Total reviews

6

Average rating

4.5

1 / 5 Share

April 11, 2016

Hopeless really. The app has not worked once since it was installed despite numerous complaints to Aramex IT here in Dubai. The fields don't populate correctly, the drop down lists appear empty so I can't click on services I require, the currency is only in USD. Thought it would help create shipments but it is only marginally better than Click to Ship which is also constantly full of bugs. We are actually thinking of paying more for shipping with another carrier just so we can have live carrier rates displayed to the customer and avoid all the data entry from Aramex. Shame as the actual delivery service is timely and professional!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

April 8, 2016

what a waste of time, support dont awnser not even in the original website the app get partial details so u need to put manualy other details, cash on delivery option absent , i work with this company for 2 month now i have prepaid account with them i have send packages with them but in conclusion, try to avoid a maximum to work with them they will never help u grow

Using app

About 1 month

Total reviews

2

Average rating

3.0

4 / 5 Share

April 6, 2016

Using the app to fulfil orders on http://global.amantelingerie.com/ The app works fine but lacks some functionality such as updating delivery status. The Aramex click to ship service offers much more functionality that the app from what I know.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

3 / 5 Share

Jan. 18, 2016

it works perfectly but now after aramex API updation in jan 2016 it is giving error. Piyush S

Using app

About 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 4, 2013

We at SixthBase, are very happy with the services provided by Aramex. The app and the support given by the team to make the user understand how the flow works makes it very easy to use. A special thanks to Amol and team for making this happen in the best way possible. The courier and delivery services provided by the company are also one of the best available in the market. We couldn't have chosen a better service for our site. http://sixthbase.com/

Using app

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Total reviews

1

Average rating

5.0