Archive Instagram & TikTok UGC
Archive App: Capture UGC with TikTok & Instagram Detection
Rating
4.4
feedback
49
chart
#3,048
All reviews
Rating Breakdown
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Aug. 20, 2024
I came across Archive when seeing their widget on another website. I contacted them and the replied pretty much straight away. I was delighted to find out that their Shopping feed widget is free to use up until 10K. I found Kylie super helpful and fast in answering questions over live chat and I was set up quickly and had the feed showing on my Shopify website in literally no time. We have lots of influencers posing in our fashion products and it automatically pulls in all their post so on my, same for customers that mention us in their posts so you can really showcase what your fashion products look like being worn by other people rather than just how they look in the professional photoshoot photos. Really love this tool, you have other features such as being able to order the feed how you want and being able to select exactly which posts show on it and where. I also love how it shows the posters Instagram username and their follower count and you can open the posts without leaving your website. A great addition to our website and the support has been fantastic!
Feb. 19, 2024
I had a concern with the app initially but the customer support team stepped in quickly and made things right. Highly recommend Archive to anyone looking to display UGC on their store. Great product and looking forward to new features down the road!
Jan. 24, 2024
Our team uses this app constantly for social listening and partnership/campaign tracking. Their customer experience is great as well!
Dec. 6, 2023
Archive has been a game-changer for our influencer and content department. Our influencer team is able to track all tags and organize them in the collections tab. We especially love the super-search feature which allows us to search content based on specific needs. Their customer service is also really helpful and responsive when we have any questions. We highly recommend!
Oct. 31, 2023
Pricing info is confusing. Some transparency would be good. Either start with a low-tier plan or forced to talk to a sales agent is not a good first impression.
Aug. 23, 2023
Fantastic Customer service, any issues get sorted straight away! The app also does an amazing job at capturing all tagged content, highly recommend!
May 23, 2023
We've been using Archive for about a year now and it fills a major need for us. If you're running an influencer or UGC program at any kind of scale you're going to need something like this - and there really isn't any direct competitor I'm even aware of. It does exactly what it promises to do; automatically finds and (ummm...) archives any UGC that's posted about your brand on Instagram and Tiktok - as long as you're @mentioned in the post. (On IG it will capture hashtags too.) Just based on that, it's worth it in the hours saved. But there are a couple of other things that are worth mentioning that make it a little better than that: 1. It captures and downloads Stories, which otherwise might not last long enough for you to even find them. 2. It has built in tools to help you speed up the rights-request process. 3. It's putting all of that content into a visual "wall" where you can tag and sort it to your liking which is a lot easier/more intuitive than doing that in Dropbox or Google Drive. 4. It's being developed really quickly and they have a great team that's putting a ton of effort into it. They've gone way above and beyond to help me with whatever issues I've had.
Feb. 13, 2023
It's been great to know so many images and reels are being captured and the help desk has been so valuable with my questions!
Nov. 13, 2023
Updated from 5 stars to 2 stars and back to 4 stars as of 11/13/23. I was very happy being one of the first stores to try Archive when it first came out, and when it was reasonably priced/had a free tier. I dropped it to two stars when they made the price tiers absurd for a DTC store owner and removed the free tiers altogether to display the feed. Recently I gave Archive a try again when the founder Paul reached out - we've communicated back and forth for months regarding satisfaction and I declined an extended trial - as I would rather not use it if it was tiered like this, was firm on my review, and decided not to use it for the past 9 months since I made my second review update. After a few months of re-adjusting and tweaking, to where it makes sense to use it - I'm satisfied again. The shoppable feeds make it worth it, and I am satisfied with how it is at my price tier though I can't say I'm a fan of it scaling off of store sessions. I just wanted to display customers who wanted to show off my products and I don't think that warrants a large expense that costs more than 4-5 apps combined from my base SaaS stack. This review was not incentivized in any way, and I feel that it was fairly earned through pure attempts at trying to satisfy my needs and to make a product reasonably priced and logical for your small business owner. I think at its current state, I would recommend it to most. Will continue to update my review as time goes on.
Nov. 21, 2022
so far this app is doing exactly what it says it will do... It has been extremely useful in gathering up all our UGC and keeping it in one place. Works well for IG and FB posts, pics and videos. Really good customer service as well. Thank you
Aug. 26, 2022
One of our favorite apps to open up because every day there are so many new instagram posts (and stories) that we would have missed otherwise. Especially useful for stories. Easy to download all the content video files and identify with accounts are promoting your brand. Great app.
Aug. 25, 2022
This has been such a helpful tool for staying connected with our community and sourcing UGC. It saves us time, is easy to use, and gives valuable insights!
Aug. 25, 2022
The Archive App has been an incredible asset to us. If you're looking to easily find and download authentic UGC from your customers, this is the app for you! It has saved me so much time!
Aug. 23, 2022
Super easy to use and insightful. I particularly like the weekly emails that aggregate # of posts / all posts by platform.
Aug. 23, 2022
Extremely easy to navigate and the perfect solution to identifying and securing rights to UGC. Archive is a turn key storage and dash board solution.
Aug. 22, 2022
This app is amazing. It used to be such a pain to save our tagged stories and other UGC and we would often miss amazing content about our brand. Now that part of our business is on autopilot. One less thing to worry about. Archive App has been smooth to use and zero issues. If your brand gets content tagged on IG, I highly recommend that you install Archive App.
Aug. 17, 2022
This app has been a HUGE lifesaver from a marketing perspective. It is so simple to use and an incredible addition to Shopify. Every company needs this!
July 29, 2022
Love this app - super easy way to catch all posts on all platforms, download, and save them! Highly recommended :)