All reviews

Rating Breakdown

  • 5
    83% (508 ratings)
  • 4
    3% (21 ratings)
  • 3
    2% (13 ratings)
  • 2
    2% (12 ratings)
  • 1
    9% (55 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 27, 2024

a pior extensão horrível

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello, the extension on Dser app for bulk import is working just fine I sent you an image and asked you to explain more about the issue and what error do you get so I can help you more but we didn't get a reply even though we contacted you many times if you still need help, reply to the message I will do my best to help you with this. Best regards.

1 / 5 Share

Sept. 22, 2024

Não consegui fazer nada muito ruim não consegui nem se que achar onde colocar os reviws nos produtos

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for that, I noticed you didn't contact us , therefor I tried to contact you to help you with installation but you didn't reply till now please reply to us to fix this issue.

1 / 5 Share

July 17, 2024

I've been using the Areviews platform to manage my business reviews, but have run into some significant issues with the bulk import functionality that have not been adequately addressed. Bulk Import Functionality Not Working The core problem I've experienced is that I'm unable to successfully import reviews in bulk via the provided URL feature. This is a critical functionality for my needs, as I have a large volume of reviews to manage. However, the import consistently fails, with no clear explanation or troubleshooting steps provided. Unresponsive Support I've reached out to the Areviews support team multiple times to get assistance with the import issues, but the responses have been unsatisfactory. Rather than providing a solution, the support team has simply stated that the problem will be addressed in a future product update, without giving any timeline for when that might occur.

Store

My Store

Using app

About 20 hours

Developer Reply

Sorry for the inconvenience I checked your store and I can see you didn't send us any messages And you installed the app yesterday and uninstalled it today after this review, you didn't give us a chance to help you. The bulk import is fully working if you need it please contact us we will help you with it if you have an issue. Best Regards.

1 / 5 Share

April 25, 2024

We have been using the App since a long time, but suddenly today the app has started glitching and causing my product pages to go down. The reviews do not show up and every product page which has this app embedded/enabled on it is down. We can not view the product or anything and tons of customers are leaving the website due to this issue. This is very disappointing as it has caused us a major loss in revenue and an app which has been on the market since so long should have a grip on such things. Unless they resolve this issue ASAP and compensate me for my losses, i will not edit this review. Utter disappointment!!

Store

OneHub

Using app

Over 1 year

Total reviews

6

Average rating

3.7

Developer Reply

Sorry for the inconvenience, you are the first one reporting this today. I contacted you to check it and help you fix the issue please reply to the message I sent you. We contacted you many times but we are not getting any reply from you Please reply to the messages so we can help you with the issue.

1 / 5 Share

March 28, 2024

horrivel

Store

Symple

Using app

26 days

Total reviews

2

Average rating

3.0

Developer Reply

I contacted you to know why you left bad review as you didn't contact us at all.

1 / 5 Share

Jan. 31, 2024

Your app bugged my theme! A blank space keeps appearing in my theme. Even after uninstalling the application, the blank space remained. The Arereviews team needs to remove the code that is causing this white space in my theme. Print: https://prnt.sc/S4E6QHZ3hlLk .

Store

Mejuri

Using app

32 minutes

Total reviews

8

Average rating

4.5

Developer Reply

Sorry for the experience, but we told you the issue not from our app the space from your theme elements. Check these images https://i.ibb.co/k0MkfZ6/image.png https://i.ibb.co/YhfcQHC/image-1.png

1 / 5 Share

Jan. 25, 2024

Worked well when using the free plan and was able to upload three reviews. I was impressed with the convenience and user-friendly interface. I upgraded to the premium package for $6.99 and every attempt was an error.

Using app

About 8 hours

Total reviews

10

Average rating

4.4

Developer Reply

Sorry for the experience but I really wished you contacted us a least once before writing the review so we could help you fix it. I contacted you please reply to my message.

1 / 5 Share

Jan. 10, 2024

I like the app but reviews don't show up. I need it fixed and sent a message. If it gets fixed it will get 5 stars but so far it's frustrating getting good traffic on a store and reviews don't show up

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the experience we had urgent server maintenance from the host with Google servers. We didn't have downtime for the last 1 year. The servers are back on the same day after the maintenance is finished. Thank you for understanding.

1 / 5 Share

Jan. 10, 2024

Application crashed, it's been a while! What happened? Please fix this!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the experience we had urgent server maintenance from the host with Google servers. We didn't have downtime for the last 1 year. The servers are back on the same day after the maintenance is finished. Thank you for understanding.

1 / 5 Share

Dec. 18, 2023

I´ve tryied to install for a week. Doens't work for all products. I can´t integrate with the BK extension as well. The suportr dosen´t work for me.

Store

My Store

Using app

4 days

Developer Reply

Sorry for the experience. I hope you gave us a chance to solve your issue. I sent you a message regarding your products, so you can explain more about the issue and we will do our best to fix it. For the BK extension, it's not related to our app. You should contact the developer if you have an issue with it.

1 / 5 Share

Dec. 4, 2023

I am trying to import a reviews from our store on Amazon but unable to import all reviews around 3,000 to 4,000 Kindly let me know with further procedure

Store

Raulde

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Currently, the limit is 1500 reviews per URL. Due to website limitations, we can't go over that limit. But you can import reviews + ratings from amazon also you can use more than one link for single product to get more.

1 / 5 Share

Nov. 18, 2023

The support is not responsive and the app has limited features and doesn't integrate well with a professional store. Also once you have reviews and would like to migrate to another app, they have no way to export your reviews.

Using app

About 3 years

Total reviews

8

Average rating

3.5

Developer Reply

Sorry for the experience. I checked your ticket about exporting. Currently you can only export customer reviews written by your customers. You can't export imported reviews. Regarding the integration with professional stores, you didn't contact us about the issue as we can integrate with any shopify theme very easily. If you have any issue please contact us and we will fix it for you.

1 / 5 Share

May 12, 2023

App horrível. Vc coloca pra exportar somete de um país e ele exporta tudo com uma tradução muito mal feito. Vc tenta apagar comentários e ele não apaga. App muito confuso. Entre outros problemas de configuração que fazer agente só passar raiva e perder tempo. Não recomendo

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the experience. You never contact us to help you with these issues, you should give us a chance to help you before adding back a review within a few hours of usage. We are always trying to fix any issue within a short amount of time.

1 / 5 Share

April 27, 2023

muito ruim! sofri para por as avalições manualmente e desative. Depois diz q n posso ativar pq tem q pagar, péssimo!

Store

Pogan

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

On the free plan, you are limited to 6 imported reviews per product, and unlimited reviews written from your store it's mentioned in our plans in Shopify listed and in our pricing page. You can contact us to explain more about this issue you have.

1 / 5 Share

Feb. 6, 2023

Use loox, trust me, this app has fake 5 star reviews for their app. This is dog shit. They don't care about their users. Uncivil people made this app and work for this app. This app is ran by a bunch of monkeys. Very difficult to deal with scumbags like these people.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

I checked your store and I can see you never contacted us about anything ?? Can you write the reason for this bad review from the 2 of your stores ?

1 / 5 Share

Feb. 6, 2023

Absolute trash support. Use Loox reviews don't use this garbage app. The most insincere and rude customer service I've ever experienced on shopify. Stay away from this app. Also very outdated compared to Loox and Stamped, etc.. Screw this app.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

I checked your store and I can see you never contacted us about anything ?? Can you write the reason for this bad review from the 2 of your stores ?

1 / 5 Share

Jan. 6, 2023

Quero tirar esse app da minha loja não acho a opção , portanto não achei o app bom para o meu sistema de loja

Store

ZARTECK

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

I can see you have been using shopify for a long time, so you should already know that you must uninstall the app from your Shopify account No app have uninstalling option, you should do it from your shopify account!.

1 / 5 Share

Dec. 8, 2022

Está dando “erro fatal” deixou meu site extremamente feio e esta afastando os clientes, nunca vi um app fazer isso

Store

Seu Par

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the inconvenience; it was an unexpected and unavoidable error. We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.

1 / 5 Share

Dec. 8, 2022

Aplicativo há mais de 6 horas fora do ar.... péssimo!! isso esta atrapalhando demais na minha operacão!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the inconvenience; it was an unexpected and unavoidable error. We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.

1 / 5 Share

Dec. 8, 2022

The application has stopped working and is giving "Fatal error", I need to use the application because it is hurting my business

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Sorry for the inconvenience; it was an unexpected and unavoidable error. We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.