Rating

4.6

feedback

19

Reviews

chart

#3,561

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    16%
  • Less than a year
    32%
  • More than a year
    37%

Reviews Summary

The reviews for the Shopify App show a mix of positive and negative feedback. Positive aspects include high-quality products, excellent customer service, and commitment to quality. Customers appreciate the fabric and print quality, prompt responses from customer service, and the unique variety of products offered by the app. However, there are also negative aspects highlighted such as long production timelines, difficulties in communication, challenges with the dashboard navigation, and issues with the Shopify integration. Some users experienced delays in orders, lack of API access for automatic shipping rates, and frustration with the design interface lacking certain functionalities like a mirror option. Additionally, there were concerns raised about the app deleting products from other Shopify applications and the lack of responsiveness from customer service in some cases.

Highlights

High-quality products and excellent customer service
Challenges with production timelines and communication
Difficulties with Shopify integration and design interface
Concerns about order delays and lack of responsiveness
Issues with dashboard navigation and product deletion

Rating Breakdown

  • 5
    53% (10 ratings)
  • 4
    16% (3 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    21% (4 ratings)

Reviews with Text

  • 100% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 21, 2026

I've been using Art of Where since my Etsy times in 2017 and later in Shopify all the way until 2026 and counting. It is true that (so far) their production times are on the slow side, but they make up for it with some of the best products in my shop, the quality of their fabrics and the printing are unparalleled, people love them despite the wait, and when there is an issue, they have always solved it. The app works very well, I like how easy is to create new products,sync them to the orders, send them to production, and then the app also handles the order confirmation with Shopify (which not all POD apps can do). It's also very easy and fast filter and ignore other products from Shopify, which helps keep everything organized. Despite the speed, Art of Where is a reliable company, with great customer service, and the app is safe and easy to use.

Using app

--

Total reviews

17

Average rating

4.5

5 / 5 Share

Feb. 11, 2026

A great app with a team of people ready top help if you need. Lets face it, glitches happen but these guyes will help when you ask! Also for a Canadian, I am so grateful that most of the products are made right here in Montreal Canada. Thanks

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks for the review. Hopefully others will download this app and let us help them build their online company. You had a great year last year. Congrats! Reach out anytime you need help. We're a proud Canadian manufacturer that ships world wide. All the best Danny

5 / 5 Share

Feb. 7, 2026

Art of Where is my go to print on demand company. The colours are vibrant, the service spectacular and the helpdesk is friendly and solves any problems quickly. Since 2018 this has been my go to print on demand company! Try them you won't be disappointed! 10 out of 10

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, WOW thanks for the kind words. We have loved working with you over the past 8 years! Your online company has blossomed into an incredible success. We're proud of you! Looking forward to printing your incredible line of products for another 8! lol All the best. Danny

5 / 5 Share

Feb. 6, 2026

Was easy to add to Shopify, and the process flows smoothly. Art of Where has taken a huge responsibility off my plate and I'm grateful to continue being a customer.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks so much for the feedback! It's been great working with you and happy to hear that the app has been easy to use and working well for your store. Danny

1 / 5 Share

June 26, 2024

There was a complete lack of efficient communication. My order was in production for over two weeks!!! Another order was in paid status for over 5 days. Definitely poor service. This is not acceptable for any business. Extremely disappointing.

Using app

19 days

Total reviews

4

Average rating

2.3

All reviews

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