Rating

3.5

feedback

58

Reviews

chart

#2,374

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    10%
  • Less than a year
    45%
  • More than a year
    36%

Reviews Summary

The reviews for the Art of Where Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include high-quality products, good customer service experiences, and the ability to customize products. However, negative aspects mentioned by users include long production times, difficulties with integration to Shopify, lack of communication, and issues with the user interface. Some users also expressed frustration with the lack of templates for designs and slow response times from customer support.

Highlights

High-quality products and customization options
Long production times and integration issues
Difficulties with communication and user interface
Lack of templates for designs
Slow response times from customer support

Rating Breakdown

  • 5
    41% (24 ratings)
  • 4
    22% (13 ratings)
  • 3
    12% (7 ratings)
  • 2
    3% (2 ratings)
  • 1
    21% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 26, 2024

There was a complete lack of efficient communication. My order was in production for over two weeks!!! Another order was in paid status for over 5 days. Definitely poor service. This is not acceptable for any business. Extremely disappointing.

Using app

--

Total reviews

4

Average rating

2.3

5 / 5 Share

Feb. 13, 2024

I've received several legging samples and a skater dress sample from AOW and love both the fabric and print quality. I look forward to creating more products in the near future. As for customer service, I had a great experience when requesting the recovery of some original design file uploads that I lost on my end. I did not save them in the image library so I sent an email requesting if they could be sent to me. Paige responded within 24 hrs and sent me a WeTransfer link with all the original design files that I had requested the very next day. Thank you Paige! That saved me many hours of work. Greatly appreciated!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 7, 2023

I would like to begin by stating that I ordered a sample from them, and I am very impressed by the quality and comfort of the garment (lounge pants). The print is vibrant and the colour is perfect. Production time was a bit long, but if it means that the final product is this level of quality, I am fine with that. I would love to be able to save designs as templates, because it’s a bit of a pain to have to start a new design each time you need to slightly alter a product. This is the only reason why I am giving them 4 stars and not 5. I am sure that they know that this is an industry standard and they are working on making it a reality in the near future. This company got bad reviews during COVID, as most POD companies did. I believe that the industry is still trying to recover, and I have high hopes and a positive outlook for Art of Where.

Using app

5 months

Total reviews

2

Average rating

3.5

1 / 5 Share

Dec. 20, 2022

Great app, product selection, and customization options. Unable to integrate AOW to Shopify. Keeps giving me this error - Details for this app might be incomplete or missing because the developer needs to update their information.

Using app

2 months

Total reviews

2

Average rating

1.0

4 / 5 Share

Nov. 5, 2022

The navigation within the dashboard is difficult to use, but the product quality is excellent, and so is the branding, and I much appreciate it. The production timeline is long, 14 business days, and they need to shorten it. Honest company. I recommend AOW.

Using app

Over 2 years

Total reviews

19

Average rating

3.6

All reviews

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