Art of Where ‑ Print on Demand
Drop ship printed products on demand. Leggings, scarves & more
Rating
3.1
feedback
14
chart
#3,428
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June 26, 2024
There was a complete lack of efficient communication. My order was in production for over two weeks!!! Another order was in paid status for over 5 days. Definitely poor service. This is not acceptable for any business. Extremely disappointing.
Aug. 6, 2022
Very disappointing so far. I was looking for a fabric supplier for my web page only to find that, oops thats the ONE product we don't integrate to Shopify! Is that why I could never find it after saving and being informed it was at my account? Is that still the understanding about your fabric at Shopify? Now I have found a much desired wrap skirt only to now not be able to find the designs of it I have saved. Please inform me where they went as searching with the word SAVE or HOW TO SAVE at help brings up ZERO. Images uploading failed most of the time if they were close to the limit, although still under. I was never able to KEEP more than 2 images at the design interface upload space and still upload another. Also, Printfull has a fully operational filing system for every uploaded image I have put there. Did I miss that place in your app? It is difficult to build respect for companies that don't treat my files as the most important thing there, Your cloth is naked without such. Find more respect in the way you treat artists at their copyrighted work. As for the interface so far, Just looking at the same things Shopify offers but with a lot less functionality at it is not terribly inspiring so far. It also feels like the design space offers about one/fifth of the functionality I find at Contrado or Printful space, those things vary and ones needs to be adaptable, but really, no mirror option? Am I right that there is no mirror or tile function in the design interface? At a Fabric Company? I have been unable to find any of the product I have created here so far, all I see are all of the products from my store listed, quite beautifully I might add, the only actions being available to that space are ignore, unsync, and delete from Shopify! No editing options but DELETE, really? Just introduced and your app can delete unrelated things at my Shopify store. Honestly why do you need that there? Granted it is a pretty interface that is nice for searching but there seems to be only the option of editing the product at Shopify one at a time. Believe me if you could build an interface that made up for the significant limitations at bulk editing at Shopify we would all adore you (especially seo and image labeling, or actually integrating shipping, rather than "free shipping" gimmick or etc. etc ; ) I will keep looking for the products I saved, and definitely don't mind being wrong about any of these points. Please point out where that is the case, as I am not wanting to quit interfacing. I really like that wrap skirt even if you can't fulfill fabric for a Shopify integration. (Please remember, me having to manually inform you of an order is not integration at Shopify, it's not like that is it?) River Jade Smith @ River Jade Smithy, https://riverjadesmithy.com
July 17, 2020
BEWARE * Not had a single order without issues. Covid is being used as a crutch for extremely bad customer service. No phone, robotic half answered questions. The only thing that goes fast and smooth is your payment to them. *I have orders that have been "in production" for over 30 days. Still waiting. *Takes forever to hear from customer service and then its a half answer avoiding the question all together. Not just once but over and over again. *Spent a lot of time designing and incorporating with site. Then without notice items vanished from the site when they decided to discontinue. NO NOTICE. Don't use them for any of the art prints - canvas, acrylic, print, wood * Masks are 6 weeks and waiting stil
Hi Ada, We do apologize for the changes to our items list. These changes were made during the shut down due to COVID-19 and our suppliers. It made it impossible for us to continue to carry those products. As soon as a change was made we did send out a newsletter letting everyone know about the change. We do also apologize for any delays with our emails during the last few months, we did see a much larger number of emails than normal and we are now back at our regular response times. As for our production times it did take a while to catch up due to COVID-19 and all the measures that had to be put in place. However almost all of our items are now back to the normal pre covid production times and we have an updated list of all those times here https://artofwhere.com/info/production-and-shipping Please reach out to us if you have any questions. I hope you will consider us again.
April 17, 2019
***Danger - Use at your own risk.*** This app cost me everything! It accesses and shows products from other Shopify applications unrelated to AOW. DO NOT remove them from this AOW app or it also deletes other applications merchandise from your Shopify store. I don’t know why they need to see or access my other app products, but they area all gone now. I lost 1 years work. A years/5k+ in adverting investment. 350+ products gone form my store. Each was my own print on demand design with specifically written SEO optimized descriptions, extra mockups created 1 at a time. All is gone. I put all I had into this shop for a year. I am an older lady and this was my only income. It’s all gone. To be clear, Shopify Tech ran a test with their own mock store and got the same tragic result. This is on AOW! Cool products and eco attitude, but absolutely not worth it. Again, use at your own peril.
Thank you for your review. In our dashboard you will see all products that are in your Shopify store, whether or not they are from Art of Where. The reason for this is that customers may have created listings for AOW products in Shopify, and they would like to connect them to the AOW product in the dashboard so that orders can come through automatically for those products. The actions you can apply to an item in your dashboard are 1) View on Shopify, 2) Ignore product and 3) Delete from Shopify. If you select Delete from Shopify, the product will be deleted from Shopify. You will no longer see the item on Shopify as you have removed it. We hope this clarifies what actions you can take in our dashboard. If you have any questions or concerns, please email us at [email protected]