ArtPlacer
Website Integrations | ArtPlacer Widgets
Rating
4.6
feedback
8
chart
#2,037
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
12%
-
Less than a year
38%
-
More than a year
12%
Reviews Summary
The reviews for the ArtPlacer Shopify App showcase a mix of positive and negative feedback. Positive aspects highlighted include the app's functionality in allowing visitors to visualize art in their homes before purchasing, the ease of use, seamless integration with the shop, and impressive customer service. Users appreciate the mobile implementation and the positive feedback received from customers. On the other hand, negative themes include delays in implementing features like analytics, a significant price increase for added features, issues with customer support, and concerns about the pricing structure being misleading.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 19, 2025
I’ve had such a wonderful journey working with Artplacer, and I couldn’t be more thrilled with the experience. From the very beginning, their team has been incredibly supportive, helping me showcase my work in a professional and seamless way. The platform is intuitive, easy to use, and has allowed me to connect with a broader audience in a meaningful way. The support and tools they offer have truly enhanced my ability to present my artwork with confidence. It's been an amazing collaboration, and I look forward to continuing this relationship in the future!
Nov. 6, 2024
I'm currently bulding my first photography website. I love how this try-before-you-buy tool will allow my visitors to see the art in their homes.
Nov. 19, 2023
Wasn't working on my site, but it's a nice idea. Artists really need this feature
Thank you for sharing your experience, Flora. One of our representatives should contact you soon and help you identify what went wrong.
April 10, 2023
Overwhelming impressed with the app and the customer service. We had a long road in getting our store set up with ArtPlacer, but the team helped us every step of the way. They not only stepped in to troubleshoot when needed, but they did it happily and quickly. The app is easy to use, implement, and works seamlessly with our shop. The mobile implementation is particularly impressive, as it manages to maintain its simplicity and usefulness even on a small screen. We were worried the app might be too tricky for the average customer to figure out, but were happy to hear from our focus group testers at how easy it turned out to be for them. We were so confident with it we launched right into a large marketing event and it performed without a hitch. We had dozens of people sending us feedback about how easy the app was to use, how helpful it was to be able to visualise artwork in their homes, and it has already more than paid for its subscription cost. Can't say enough about how positive my experience has been with the app and the team. Looking forward to future updates!
Thank you very much for stopping by and sharing your experience, Amy.
Jan. 19, 2023
I initially gave it 5 stars when it just came out. I have now been using the app for more than 2 years and have to downgrade to 2. What made me to downgrade: I waited for almost a year for ArtPlacer to implement the "analytics" section (all apps now have it out-of-the-box), b) when they finally implemented Analytics, the monthly price doubled from $30 to $60. Really? So for the standard subscription I can't even see how many people used the app? Second, the quality of their support. I send ArtPlacer a request to uninstall and unsubscribe the app a week ago. It's been a dozen emails back and worth and they still haven't done it. And with every email, they're dragging their feet. I have to double check their work every step of the way, and every step of the way they don't do it right. Latest example, instead of uninstalling it, the app first shows up and then is hidden with JS so they just left all of their crappy code and just added more on top. Bad programming, bad customer services, and trying to make money on you every step of the way
Dear Max, We do truly value you as a subscriber and the contribution you do through your work to the ArtPlacer Community. Same reason why we are extremely sorry to know that you are unhappy with the options available. It wasn't our intention to disappoint you. We always strive hard to ensure all our subscribers are happy with our platform, features, apps and services. We can certainly understand how frustrating could be to having had waited for a feature that was supposed to make a big difference to your workflow and to realize it does not meet your expectations. At the same time we do also understand it is hard to afford added value software sometimes. We are working hard to improve the way we communicate about the features available on each plan. It's evident we've fallen short in this instance. Our most sincere apologies on behalf the entire ArtPlacer Staff. We remain at your entire disposal as we always did during this 2 years working together.
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