ArtPlacer
The marketing tool to make your art business grow
Rating
4.0
feedback
8
chart
#2,778
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
0%
-
Less than a year
38%
-
More than a year
38%
Reviews Summary
The reviews for the ArtPlacer Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's intuitive platform, ease of use, professional showcasing of artwork, responsive customer support, and the ability to connect with a broader audience. Users appreciate the try-before-you-buy feature for showcasing art in customers' homes and the seamless mobile implementation. However, negative feedback revolves around bugs in the app, issues with refunds, delayed implementation of features like analytics, and a perceived increase in pricing without added value. Some users also expressed frustration with the quality of customer service and technical issues like improper uninstallation of the app.
Highlights
Review RSS Feed
All reviews
July 19, 2025
The app was sufficient, however still has some bugs in the room placement element. Our problem arose when we paid for the yearly service and after six months discontinued. Requested a refund for remaining six months and they will not refund stating due to Shopify's policy they do not need to. If you are going to utilize this app I would suggest the pay by month option. Bad policy on behalf of Artplace and Shopify.
Thanks for taking the time to share your feedback. When you subscribed, the plan was purchased as an annual subscription at a discounted rate, which, like all our annual plans, is non-refundable once the service has been used. This policy applies consistently to all users and is clearly outlined at checkout. Discounted annual plans are designed to offer a lower price in exchange for a full-term commitment, which is why refunds midway through the subscription period aren’t possible. If there’s anything we can still do to help you make better use of the platform, our team would be glad to assist.
May 21, 2025
I'm very satisfied with both the app and the support from ArtPlacer. The platform is intuitive, easy to use, and has made showcasing artwork incredibly simple and professional. The support team has been responsive and helpful whenever I had questions. Overall, a great experience.
March 19, 2025
I’ve had such a wonderful journey working with Artplacer, and I couldn’t be more thrilled with the experience. From the very beginning, their team has been incredibly supportive, helping me showcase my work in a professional and seamless way. The platform is intuitive, easy to use, and has allowed me to connect with a broader audience in a meaningful way. The support and tools they offer have truly enhanced my ability to present my artwork with confidence. It's been an amazing collaboration, and I look forward to continuing this relationship in the future!
Nov. 6, 2024
I'm currently bulding my first photography website. I love how this try-before-you-buy tool will allow my visitors to see the art in their homes.
Nov. 19, 2023
Wasn't working on my site, but it's a nice idea. Artists really need this feature
Thank you for sharing your experience, Flora. One of our representatives should contact you soon and help you identify what went wrong.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more