Asklayer Survey & NPS for pros
Highly customizable & low-friction surveys get more answers
Rating
5.0
feedback
129
chart
#1,424
All reviews
Rating Breakdown
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March 9, 2025
It was a little confusing at first with the single page survey and email template setup but the documentation is good. Once I got the hang of it it's a great app.
March 6, 2025
Crosstab analysis is great and Anthonys explanations and help getting started alone are worth the cost.
Feb. 19, 2025
good and personal, responsive support - even helpful to uncover misunderstandings
We do indeed have a free plan, on the pricing page, don't select a plan. Just go ahead and hit "I will decide later" and it will as it says let you decide later by putting you on the free plan.
Jan. 26, 2025
The customer service is incredibly fast and provides highly actionable tips to address your needs. I had a survey set up and embedded on a landing page within just 30 minutes, including the time it took to reach out to the team with a question. Truly impressive!
Jan. 23, 2025
This app is fantastic—user-friendly with outstanding support. We’ve been using it across multiple markets, and it works well. The only area for improvement would be the translation setup, which needs to be configured for each survey individually. The design can occasionally feel less intuitive, but we’ve always managed to set things up just the way we want. Anthony has been incredibly helpful, providing quick and reliable support. Definitely one of our top Shopify apps.
Jan. 17, 2025
AskLayer has been a game-changer for our Shopify store! This app provides an intuitive and engaging way to connect with our customers, offering personalized interactions that truly enhance their shopping experience. The customization options are fantastic, allowing us to tailor the interface to match our brand seamlessly.
Jan. 15, 2025
The ability to use the same survey over many channels is something we've not seen before and it's amazingly helpful
Dec. 19, 2024
There was a bug and it got resolved within 2 hours. The support is done in-house and they speak English properly.
Dec. 18, 2024
It is very useful, but quite expensive.
Hello and thank you for the 5 stars! We've had a few users mention they would like more features at a lower price point - so we listened! We're launching new unlimited and unlocked plans in just a few days time :)
Dec. 15, 2024
I tried three of the cheapo survey apps before giving up and paying for this. You get what you pay for, it's true!