Asklayer Survey & NPS for pros
Highly customizable & low-friction surveys get more answers
Rating
5.0
feedback
101
chart
#1,394
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2024
It was the only survey app that I could set up easily and still have flexibility
Thank you for the 5⭐️ our team appreciates it!
May 27, 2024
Had a minor issue configuring my first survey, but it was easily solved by speaking with support. They were very reactive. I'm looking forward to using the app more.
May 18, 2024
The app works not perfecty in the backand (sometimes you have to open the surveys twice to edit something), but the usecase und the information you get from the customers is very useful. The app for free is easy 5 stars ;)
Thanks for the 5 stars ⭐️ Sorry to hear you ran into a bug! Our support team will reach out to you about it, if you can give them some info they will sort it ASAP.
May 9, 2024
I just recently installed the app to use the post-purchase survey feature. Overall it was easy enough to setup. I did have to contact support for a couple of questions, and they responded quickly to help fix the issues. Hopefully it works well going forward.
April 22, 2024
Really nice App! Great overview. Builded in smoothly! I can highly recommend. Many nice options like different questions on different URLs. So important!
March 19, 2024
Good app Crosstab is really helpful Support was amazing thanks Anthony I'm capturing 2x the data through this app than my previous surveys. Big thanks to the support team helping me set up marketing automations too
March 3, 2024
"I'm using the app to measure NPS and it's fantastic. The crosstab feature is missing from a lot of other apps and without it you can't compare NPS scores against other answers" "CSAT icons are cute!"
Feb. 26, 2024
I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.
Thank you for the review!
Feb. 24, 2024
Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.
Thanks for the review :)
Feb. 22, 2024
“I ran into a bug and the app was updated within hours. Thanks Kiyoshi!
Thanks for the review! Any time during JPN business hours our team is pretty amazing!
Feb. 19, 2024
Solid App for surveys, Free templates and for free, no messy setup simple and efficient. thumbs up
Thanks for the kind review :)
Feb. 18, 2024
Anthony’s support was amazing and the product is fantastic too.
Thank you for the kind review!
Feb. 15, 2024
I can believe this is free, it’s better than the most expensive options on the store
Thanks! We're aiming at being THE pro level app and adding new features every week. Things like advanced filtering and NPS cross tabulation are coming soon!
Feb. 14, 2024
Asklayer is fantastic! It efficiently gathers actionable feedback from customers. Highly recommended!
Thanks for the kind review!
Feb. 9, 2024
I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.
Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀
Dec. 7, 2023
A great place to build a survey. I had some queries and got fast and useful feedback. The only thing missing for me is a question where you can rank the answers, and this doesn't exist. The team are adding it to their backlog though, so it's great that they're taking the feedback. I can't complain!
Thanks for your review! We will indeed add that question type and your actionable feedback is much appreciated.